Remote Energy Mentor Business Operations · North West England, Liverpool ·
Remote Energy Mentor Business Operations · North West England, Liverpool ·

Remote Energy Mentor Business Operations · North West England, Liverpool ·

Liverpool Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable households with energy advice and advocacy, both remotely and in-person.
  • Company: Join The Wise Group, dedicated to tackling fuel poverty and making a real community impact.
  • Benefits: Enjoy flexible working hours, a competitive salary, and fantastic perks while gaining valuable experience.
  • Why this job: Make a lasting difference in your community while developing key skills in a supportive environment.
  • Qualifications: Strong communication skills, self-starter attitude, and proficiency in Microsoft programs required.
  • Other info: Roles start in July and August 2025; comprehensive training provided.

The predicted salary is between 20000 - 25000 £ per year.

Position Energy Mentor

Location Primarily remote, we work from home but there will be an expectation of some travel around the Liverpool region for customer appointments and events.

Salary £24,160 + awesome benefits (see here for more details!).

Hours35 hours per week (flexible working)

Status This is a fixed term contract for 6 months. During your 6 months with us, you can expect to learn new skills and gain invaluable experience while supporting vulnerable households across the North West.

Are you passionate about community engagement and helping others? Do you want a rewarding role where you can make a real impact and be part of something special?

If you answered yes, then join us at The Wise Group and make a difference across Greater Manchester, Liverpool, and Cumbria!

We are expanding our Home Energy Advice Team (HEAT) services and are looking for dedicated individuals to join us.

At The Wise Group, we are launching a major campaign to support households at risk of or experiencing fuel poverty. Our purpose is to make a real difference by helping tens of thousands of people escape poverty, with a strong focus on tackling fuel poverty. We provide practical support, guidance, and energy-saving tips to help families cut their energy bills, improve their homes, and achieve financial stability.

Our Mission:

Warmer homes, healthier lives, and brighter futures. By breaking down barriers for those who need it most, we’re creating lasting change.

Energy Mentors provide advocacy and support to vulnerable households regarding their home energy. This is done through the provision of independent, bespoke advice and information to ensure that energy issues are resolved effectively.

What You’ll Do:

  • Work with householders to optimise their relationship with fuel consumption and efficiency over time, reducing fuel poverty and helping people live comfortably in a warm home.
  • Deliver essential support remotely via phone, email, video, or online chat.
  • Provide in-home, face-to-face support where required.
  • Participate in community-based outreach work to raise awareness of the HEAT service and identify vulnerable households who could benefit from our support in Greater Manchester, Liverpool or Cumbria.

Why Join Us?

  • Be part of something incredible – make a real, lasting difference in your community.
  • Work for an organisation that values and supports its colleagues with fantastic benefits.
  • Gain valuable experience in a role that’s as rewarding as it is impactful.

This 6-month contract is an excellent opportunity to gain real-world experience and build your CV in a supportive, purpose-driven and fast paced environment. Whether you\’re just finishing education or exploring a career change, you’ll develop key transferable skills such as communication, advocacy, teamwork, and community engagement. You\’ll also gain hands-on experience in the energy and sustainability sector.

We are committed to giving you a great experience where you will learn new skills and gain invaluable experience in order to progress in your career. We’re keen to learn from you and to give you a great experience during your time here. We’ll also work with you and give support to help find your next move after the 6 month contract ends.

By the end of the contract, you\’ll have made a tangible impact on people’s lives while gaining the experience and confidence to take your next career step.

What We’re Looking For:

  • Strong interpersonal and relationship-building skills.
  • Excellent verbal and written communication, with the confidence to present and engage with diverse audiences.
  • A self-starter who’s comfortable working independently and as part of a team.
  • Proficiency with Microsoft programs, such as Excel and Outlook.
  • A driving licence and access to a car is preferred due to the nature of the role.

Joining Us:

We will be holding skills and experience days along with interviews and have roles beginning throughout July and August 2025. You will go through a comprehensive onboarding and training programme, making sure you have all the necessary tools to succeed and be a part of the Wise Group community.

Apply Now!
If you’re looking for your next role and want it to be one where you can truly make a difference, apply now! Let’s work together to inspire change and support those who need it most.

We are proud to be an inclusive employer and welcome applicants from all walks of life. We believe diversity of experience and perspective makes us stronger.

View the Role Profile for full details about this opportunity.

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Remote Energy Mentor Business Operations · North West England, Liverpool · employer: The Wise Group

At The Wise Group, we are dedicated to making a meaningful impact in the community by supporting vulnerable households across North West England. Our flexible working environment, coupled with fantastic benefits and a strong focus on employee growth, ensures that you will gain invaluable experience while contributing to a vital cause. Join us to be part of a purpose-driven team that values diversity and fosters personal development, all while helping to create warmer homes and brighter futures for those in need.
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Contact Detail:

The Wise Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote Energy Mentor Business Operations · North West England, Liverpool ·

Tip Number 1

Familiarise yourself with the key issues surrounding fuel poverty and energy efficiency. Understanding the challenges faced by vulnerable households will help you connect better with potential employers and demonstrate your passion for community engagement.

Tip Number 2

Network with professionals in the energy and sustainability sector. Attend local events or online webinars related to energy efficiency and community support, as this can provide valuable insights and connections that may lead to job opportunities.

Tip Number 3

Showcase your interpersonal skills through volunteering or community work. Engaging with local charities or organisations that focus on helping vulnerable populations can highlight your commitment to making a difference and strengthen your application.

Tip Number 4

Prepare for potential interviews by practising how to communicate effectively about energy-saving tips and advocacy. Being able to articulate your knowledge and approach to supporting households will set you apart from other candidates.

We think you need these skills to ace Remote Energy Mentor Business Operations · North West England, Liverpool ·

Interpersonal Skills
Relationship-Building
Verbal Communication
Written Communication
Presentation Skills
Teamwork
Community Engagement
Self-Starter
Microsoft Excel Proficiency
Microsoft Outlook Proficiency
Problem-Solving Skills
Empathy
Time Management
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Energy Mentor. Familiarise yourself with the job description and think about how your skills and experiences align with the role.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the requirements of the Energy Mentor position. Emphasise your interpersonal skills, communication abilities, and any experience in community engagement or advocacy.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to tackling fuel poverty. Use specific examples from your past experiences to demonstrate how you can contribute to The Wise Group's mission.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at The Wise Group

Show Your Passion for Community Engagement

Make sure to express your enthusiasm for helping vulnerable households. Share any relevant experiences or volunteer work that demonstrates your commitment to community support and advocacy.

Demonstrate Strong Communication Skills

Prepare to showcase your verbal and written communication abilities. You might be asked to present a scenario or explain how you would engage with diverse audiences, so practice articulating your thoughts clearly and confidently.

Highlight Your Self-Starter Attitude

Since the role involves working independently, be ready to discuss times when you've taken initiative. Provide examples of how you've successfully managed tasks on your own and contributed to team efforts.

Familiarise Yourself with Microsoft Programs

Brush up on your skills with Microsoft Excel and Outlook, as proficiency in these tools is preferred. Be prepared to discuss how you've used these programs in previous roles or projects.

Remote Energy Mentor Business Operations · North West England, Liverpool ·
The Wise Group
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  • Remote Energy Mentor Business Operations · North West England, Liverpool ·

    Liverpool
    Full-Time
    20000 - 25000 £ / year (est.)

    Application deadline: 2027-07-30

  • T

    The Wise Group

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