Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals through tough times, providing guidance and encouragement.
- Company: Community-focused organisation dedicated to making a difference.
- Benefits: Competitive salary, excellent benefits, and a chance to make a real impact.
- Why this job: Be the change-maker in people's lives and help them regain control.
- Qualifications: Experience in mentoring or advocacy, strong communication skills, and a problem-solving mindset.
- Other info: Hybrid role with community engagement; must be local to Preston.
The predicted salary is between 21600 - 29500 ÂŁ per year.
In the heart of the community, there are people facing some of life’s toughest moments — struggling to keep up with energy bills, unsure where to turn, and desperately needing someone who will listen. Someone patient. Someone encouraging. Someone who believes change is possible, even when people can’t see it for themselves. That “someone” might just be you.
As a Mentor (Advocacy), you’ll step into people’s lives at a pivotal moment. You’ll meet them face to face in their homes, in community spaces, or as a voice of reassurance over the phone. Your mission is to help them regain control, understand their options, and take meaningful steps toward a more stable future.
Every day, you’ll build trust, provide impartial guidance, and support customers through crisis — including issuing and monitoring essential crisis fund payments. You’ll become a steady, reliable presence who helps people uncover their own strength and direction. You’ll work one‑to‑one with customers, tailoring advice and interventions to their specific challenges and you’ll forge professional relationships with energy suppliers and stakeholders, ensuring your customers are heard and supported. You’ll help individuals navigate their way through financial hardship, energy concerns, and personal barriers — empowering them to find lasting solutions.
This is an exciting opportunity for someone who’s worked in a mentoring, support or advocacy role — someone who genuinely cares about people and knows how to help them move forward. You will be organised and resilient with the ability to guide people through difficult conversations. It is essential you are a strong communicator, both in writing and face to face, be detail‑focused with a problem‑solving mindset. To thrive in this role you will be engaging, encouraging and able to build rapport quickly.
As this is a face‑to‑face role you will be living in or around Preston with knowledge of the local area, be able to work out in the community and be a driver with access to your own car. A requirement for this role is to complete the City & Guilds Level 3 in Energy Advice, you must be ready to complete this.
If you enjoy finding innovative ways to connect with customers and guide them toward informed decisions, you’ll feel right at home here.
Mentor (Advocacy) in Preston employer: The Wise Group
Contact Detail:
The Wise Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mentor (Advocacy) in Preston
✨Tip Number 1
Get to know the community! Spend some time understanding the local issues and challenges people face. This will help you connect better with potential customers and show that you genuinely care about their situation.
✨Tip Number 2
Practice your communication skills! Whether it’s face-to-face or over the phone, being able to convey empathy and understanding is key. Role-play difficult conversations with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to local organisations and stakeholders in the community. Building relationships can open doors and provide valuable resources for the people you’ll be mentoring.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process!
We think you need these skills to ace Mentor (Advocacy) in Preston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially during tough times.
Tailor Your Experience: Make sure to highlight any relevant experience you have in mentoring, support, or advocacy roles. We’re looking for specific examples that demonstrate your ability to guide and empower individuals facing challenges.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, strong communication is key in this role, so show us your skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Wise Group
✨Know Your Community
Familiarise yourself with the local area of Preston and its community challenges. Understanding the specific issues people face will help you connect better during the interview and demonstrate your commitment to the role.
✨Showcase Your Empathy
Prepare examples from your past experiences where you've successfully supported someone through a tough time. Highlight your ability to listen, encourage, and empower individuals, as these qualities are crucial for a Mentor (Advocacy).
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since this role involves face-to-face interactions, being able to convey your ideas effectively will be key. Consider doing mock interviews with friends or family to refine your communication skills.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to navigate complex situations or resolve conflicts. Be ready to discuss how you approached these challenges and what solutions you implemented, as this will show your resilience and resourcefulness in difficult conversations.