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- Tasks: Inspire change by mentoring individuals in financial wellbeing and support their reintegration into society.
- Company: The Wise Group, dedicated to making a positive impact in the community.
- Benefits: Competitive salary, flexible working hours, and excellent benefits.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in mentoring and understanding of financial wellbeing is a plus.
- Other info: Hybrid role with opportunities for personal growth and community engagement.
The predicted salary is between 25664 - 25664 ÂŁ per year.
Mentor (Advocacy) Preston – Hybrid (including visiting customers in the local community) FTC until 31st March 2027 £25,664 + excellent benefits In the heart of the community, there are people facing some of life’s toughest moments — struggling to keep up with energy bills, unsure where to turn, and desperately needing someone who will listen. Someone patient. Someone encouraging. Someone who believes change is possible, even when people can’t see it for themselves. That “someone” might just be you. As a Mentor (Advocacy), you’ll step into people’s lives at a pivotal moment. You’ll meet them face to face in their homes, in community spaces, or as a voice of reassurance over the phone. Your mission is to help them regain control, understand their options, and take meaningful steps toward a more stable future. Every day, you’ll build trust, provide impartial guidance, and support customers through crisis — including issuing and monitoring essential crisis fund payments. You’ll become a steady, reliable presence who helps people uncover their own strength and direction. You’ll work one‑to‑one with customers, tailoring advice and interventions to their specific challenges and you’ll forge professional relationships with energy suppliers and stakeholders, ensuring your customers are heard and supported. You’ll help individuals navigate their way through financial hardship, energy concerns, and personal barriers — empowering them to find lasting solutions. This is an exciting opportunity for someone who’s worked in a mentoring, support or advocacy role — someone who genuinely cares about people and knows how to help them move forward. You will be organised and resilient with the ability to guide people through difficult conversations. It is essential you are a strong communicator, both in writing and face to face, be detail‑focused with a problem‑solving mindset. To thrive in this role you will be engaging, encouraging and able to build rapport quickly. As this is a face‑to‑face role you will be living in or around Preston with knowledge of the local area, be able to work out in the community and be a driver with access to your own car. A requirement for this role is to complete the City
Mentor (Advocacy) employer: The Wise Group
Contact Detail:
The Wise Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mentor (Advocacy)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even doing mock interviews with friends. Confidence is key!
✨Tip Number 3
Show your passion during interviews! Share your experiences and how they relate to the role of Mentor Advocacy. We want to see your enthusiasm for making a difference in people's lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Mentor (Advocacy)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Mentor Advocacy role. We want to see how you can inspire change and make a positive difference in people's lives!
Showcase Relevant Experience: If you've got experience in mentoring or working in custodial settings, shout about it! We love seeing candidates who understand the challenges faced by those in the justice system and can relate to their needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your passion for financial wellbeing and supporting vulnerable individuals shines through without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The Wise Group
✨Know Your Stuff
Make sure you understand the role of Mentor Advocacy and the specific challenges faced by individuals in the justice system. Familiarise yourself with the Money Mindset service and how it supports financial wellbeing. This knowledge will help you demonstrate your passion and commitment during the interview.
✨Showcase Your Experience
Be ready to discuss your previous mentoring experience, especially in custodial settings. Prepare examples that highlight your ability to inspire change and support vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Customer Focus
Since this role is all about making a positive difference in people's lives, be sure to convey your customer-focused mindset. Share stories that illustrate your dedication to helping others, particularly in challenging situations, and how you’ve successfully navigated those experiences.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might want to inquire about the team dynamics, the training provided for new mentors, or how success is measured in this position.