At a Glance
- Tasks: Provide mentoring and advocacy support to individuals facing financial challenges.
- Company: The Wise Group, partnering with the Ministry of Justice for impactful community work.
- Benefits: Competitive salary, flexible working hours, travel expenses covered, and excellent benefits.
- Other info: Flexible home-based role with travel across the North West and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by helping them achieve stability and independence.
- Qualifications: Experience in mentoring or support roles, strong communication skills, and a solutions-focused mindset.
The predicted salary is between 25664 - 25664 £ per year.
Location: Flexible working – principally home based, with travel across the North West in community and custodial settings
Salary: £25,664 + excellent benefits
Hours: 35 hours per week (flexible working)
Status: Fixed term until 28th February 2027
Closing date: 11 June 2026
The Wise Group, in partnership with the Ministry of Justice and third-sector organisations, delivers the Money Mindset service for people leaving prison across the North West of England. This is about more than financial advice. It’s about helping people preparing to leave prison stabilise their lives, reduce crisis and build stronger foundations for the future. Working across prison and community settings, you’ll support men facing financial hardship, debt and benefit-related challenges that can impact stability, wellbeing and long-term progress. You’ll work closely with probation services, prison teams and local partners to ensure people can access the right support at the right time. Using our Relational Mentoring approach, you’ll build trusted relationships that go beyond transactional support - helping individuals make meaningful and sustained progress.
We’re looking for people who are confident working with complexity, can build trust quickly, and are motivated by helping people move from crisis towards stability and independence.
What you’ll do:
- Deliver one-to-one mentoring and advocacy support across custody and community settings
- Support individuals to address financial, benefits and debt-related challenges
- Build trusted relationships that encourage engagement, confidence and long-term progress
- Work closely with prison, probation and third-sector partners to coordinate effective support
- Maintain accurate records and contribute to service outcomes and performance reporting
- Support individuals during key transition points, including release from custody and community reintegration
What you’ll bring:
- Experience working in a mentoring, advocacy, support or customer-focused role
- Confidence supporting people facing complex or challenging circumstances
- Strong communication, organisational and relationship-building skills
- A practical, solutions-focused approach and the ability to work independently
- Understanding of the barriers experienced by people involved in the criminal justice system is advantageous
- Experience within custodial or community justice settings is beneficial, but not essential
Essential requirements:
- Full driving licence and access to a car for daily use
- Willingness to travel extensively across Merseyside/Cheshire and Lancashire/Cumbria
- Successful completion of enhanced Level 1 prison vetting
- Home broadband to support flexible working
Please note that, due to security clearance processes, there may be a short waiting period at the beginning of employment before full duties can commence. Travel expenses will be covered by The Wise Group.
Mentor Advocacy (Finance, Benefit & Debt) in Manchester employer: The Wise Group
The Wise Group is an exceptional employer, offering a flexible working environment that prioritises employee wellbeing and professional growth. With a strong commitment to social impact, our team members engage in meaningful work that supports individuals transitioning from prison to community life, fostering stability and independence. We provide comprehensive benefits, a collaborative work culture, and opportunities for personal development, making this role not just a job, but a chance to make a real difference in the lives of others across the North West.
StudySmarter Expert Advice🤫
We think this is how you could land Mentor Advocacy (Finance, Benefit & Debt) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the finance and mentoring sectors, especially those connected to community services. A friendly chat can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by practising common questions related to mentoring and advocacy. Think about your past experiences and how they relate to helping individuals facing financial challenges.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with potential employers, let them know why you care about supporting people in crisis and how you can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mentor Advocacy (Finance, Benefit & Debt) in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Mentor Advocacy role. Highlight your experience in mentoring, advocacy, or customer-focused roles, and show how your skills align with the job description. We want to see how you can help individuals facing financial challenges!
Showcase Your Communication Skills:Since this role involves building trusted relationships, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and maybe share an example of how you've effectively communicated with someone in a challenging situation.
Highlight Relevant Experience:If you've worked in custodial or community justice settings, make sure to mention it! Even if you haven't, focus on any experience that shows your ability to support people through complex situations. We love seeing how you can bring your unique background to the table.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter and The Wise Group.
How to prepare for a job interview at The Wise Group
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the Money Mindset service and how it helps individuals leaving prison. Be ready to discuss how your experience aligns with the mentoring and advocacy support they'll need.
✨Show Empathy and Understanding
This role is all about building trust and relationships. Prepare examples of how you've supported people in challenging situations before. Highlight your ability to connect with individuals facing financial hardship and how you can help them navigate their challenges.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations. Think about how you would handle a client struggling with debt or benefits. Practise articulating your thought process and solutions clearly, showing your practical, solutions-focused approach.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready. Ask about the team dynamics, the types of challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
