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- Tasks: Support individuals facing challenges by providing guidance and encouragement in their local community.
- Company: Join a compassionate team dedicated to making a real difference in people's lives.
- Benefits: Competitive salary, excellent benefits, and opportunities for personal growth.
- Why this job: Empower others to regain control and navigate through tough times with your support.
- Qualifications: Experience in mentoring or advocacy, strong communication skills, and a problem-solving mindset.
- Other info: Hybrid role with community engagement; must be a driver with access to a car.
The predicted salary is between 25664 - 25664 Ā£ per year.
In the heart of the community, there are people facing some of life's toughest moments ā struggling to keep up with energy bills, unsure where to turn, and desperately needing someone who will listen. Someone patient. Someone encouraging. Someone who believes change is possible, even when people can't see it for themselves. That "someone" might just be you.
As a Mentor (Advocacy), you'll step into people's lives at a pivotal moment. You'll meet them face to face in their homes, in community spaces, or as a voice of reassurance over the phone. Your mission is to help them regain control, understand their options, and take meaningful steps toward a more stable future.
Every day, you'll build trust, provide impartial guidance, and support customers through crisis ā including issuing and monitoring essential crisis fund payments. You'll become a steady, reliable presence who helps people uncover their own strength and direction. You'll work oneātoāone with customers, tailoring advice and interventions to their specific challenges and you'll forge professional relationships with energy suppliers and stakeholders, ensuring your customers are heard and supported.
You'll help individuals navigate their way through financial hardship, energy concerns, and personal barriers ā empowering them to find lasting solutions. This is an exciting opportunity for someone who's worked in a mentoring, support or advocacy role ā someone who genuinely cares about people and knows how to help them move forward.
You will be organised and resilient with the ability to guide people through difficult conversations. It is essential you are a strong communicator, both in writing and face to face, be detailāfocused with a problemāsolving mindset. To thrive in this role you will be engaging, encouraging and able to build rapport quickly.
As this is a faceātoāface role you will be living in or around Preston with knowledge of the local area, be able to work out in the community and be a driver with access to your own car. A requirement for this role is to complete the City & Guilds Level 3 in Energy Advice, you must be ready to complete this.
If you enjoy finding innovative ways to connect with customers and guide them toward informed decisions, you'll feel right at home here.
Locations
Mentor (Advocacy) in Ipswich, Suffolk employer: The Wise Group
Contact Detail:
The Wise Group Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Mentor (Advocacy) in Ipswich, Suffolk
āØTip Number 1
Get to know the community! Spend some time understanding the local issues and challenges people face. This will help you connect better with potential employers and show them you're genuinely invested in making a difference.
āØTip Number 2
Network like a pro! Reach out to local organisations, attend community events, and engage with people who share your passion for advocacy. Building relationships can open doors to job opportunities that might not be advertised.
āØTip Number 3
Practice your communication skills! Since this role is all about connecting with people, make sure you can articulate your thoughts clearly and empathetically. Role-play difficult conversations with friends or family to build your confidence.
āØTip Number 4
Apply through our website! We want to see your application, but we also want to meet you in person. Show us your enthusiasm and commitment by applying directly, and donāt hesitate to follow up if you havenāt heard back!
We think you need these skills to ace Mentor (Advocacy) in Ipswich, Suffolk
Some tips for your application š«”
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so donāt be afraid to share your passion for helping others and your unique approach to mentoring.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in mentoring or advocacy. Weāre looking for specific examples of how youāve supported individuals through tough times, so donāt hold back!
Showcase Your Communication Skills: Since this role involves a lot of face-to-face interaction, itās crucial to demonstrate your strong communication skills in your written application. Use clear, concise language and make sure to convey empathy and understanding.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itās the best way for us to receive your application and ensures you donāt miss out on any important details about the role!
How to prepare for a job interview at The Wise Group
āØKnow Your Community
Familiarise yourself with the local area and its challenges. Understanding the specific issues people face in Preston will help you connect better during the interview and demonstrate your commitment to the role.
āØShowcase Your Empathy
Prepare examples that highlight your ability to listen and support individuals through tough times. Share stories where you've made a difference in someone's life, as this role is all about building trust and rapport.
āØCommunicate Clearly
Practice articulating your thoughts clearly and concisely. Since strong communication is key in this role, consider doing mock interviews with friends or family to refine your skills in both verbal and written communication.
āØDemonstrate Problem-Solving Skills
Think of scenarios where you've successfully navigated difficult conversations or resolved conflicts. Be ready to discuss how you approach problem-solving, especially in high-pressure situations, as this will be crucial in your role as a mentor.