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- Tasks: Engage communities and build partnerships to support vulnerable households with energy advice.
- Company: The Wise Group, dedicated to lifting people out of poverty.
- Benefits: Competitive salary, remote work, and full training provided.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community engagement.
- Other info: Join a purpose-driven team and help create warmer homes.
The predicted salary is between 25664 - 25664 £ per year.
Fixed Term to 31 March 2027 (8-month contract)
Location – Home-based, Liverpool and Manchester area
Salary – £25,664
Are you passionate about community engagement and building partnerships that make a real difference? Do you want a role where your work helps vulnerable households access vital support during the colder months? If so, The Wise Group would love to hear from you.
We are recruiting Community Engagement Officers to join our Home Energy Advice Team (HEAT) as part of our Seasonal Team, supporting increased demand for services across autumn, winter and early spring. These fixed-term roles run from July 2026 to March 2027 and are critical to ensuring households experiencing or at risk of fuel poverty are identified early and connected to the support available.
The Wise Group is committed to lifting people out of poverty and helping individuals and families build brighter futures. Through our HEAT service, we provide practical, independent advice and hands-on support to households struggling with energy costs.
Community Engagement Officers play a key role in ensuring this support reaches those who need it most by building strong relationships with partners and communities. In this role, you will engage with local organisations, community groups, housing providers, charities, and other stakeholders to raise awareness of the HEAT service and develop effective referral pathways. You will promote the service through meetings, presentations, outreach activity, and networking, helping partners understand how we can support the people they work with.
You will also work closely with the operational team to ensure referrals are appropriate, timely and aligned with service capacity. This is a proactive and externally focused role that requires strong communication skills, confidence building relationships and the ability to work independently.
Activity levels increase significantly during autumn and winter when demand for support grows, and you will play an important part in ensuring a steady flow of high-quality referrals during this period. We are looking for individuals who are confident communicators, organised and motivated by making a difference in communities. You will enjoy building partnerships, identifying opportunities and working collaboratively with colleagues to deliver a high-impact service.
Experience in community engagement, partnership working, outreach or stakeholder management would be beneficial, but most important is your ability to connect with people and communicate the value of the service. These roles form part of our Seasonal Team, created to strengthen referral generation and partnership activity during the busiest period of the year.
You will receive full training and onboarding to ensure you are confident promoting the service and contributing to successful delivery. This is an excellent opportunity to gain valuable experience in a purpose-driven organisation while helping households access support when they need it most. Your work will directly contribute to warmer homes, reduced financial pressure and improved wellbeing for communities across the areas we serve.
To apply, please send a tailored CV and covering letter to WiseGroup@LHH.com by midnight on Sunday May 3. Please note that the covering letter should be no more than two pages of A4 and should summarise your relevant skills, experience, and motivations for applying for this role.
Community Engagement Officer employer: The Wise Group
Contact Detail:
The Wise Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Officer
✨Tip Number 1
Get to know the community! Before you even step into an interview, do some homework on the local organisations and groups in Liverpool and Manchester. Understanding their needs and how they align with the HEAT service will show your passion for community engagement.
✨Tip Number 2
Network like a pro! Attend local events or workshops related to community support. This not only helps you build connections but also gives you real-life examples to share during interviews about how you can engage with partners effectively.
✨Tip Number 3
Practice your pitch! You’ll need to communicate the value of the HEAT service clearly. Prepare a short, engaging summary of what you’d say to potential partners about how they can benefit from collaborating with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Tailor your CV and cover letter to highlight your community engagement experience and motivation for making a difference—this is your chance to shine!
We think you need these skills to ace Community Engagement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Community Engagement Officer role. Highlight your relevant experience in community engagement and partnership working, and don’t forget to showcase any specific achievements that demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Keep it concise and focused on why you’re passionate about this role. Share your motivations for applying and how your skills align with the mission of The Wise Group. Remember, we want to see your personality come through!
Showcase Your Communication Skills: As a Community Engagement Officer, strong communication is key. Use your application to demonstrate your ability to connect with people. Whether it’s through your writing style or examples of past experiences, let us see how you can engage effectively with communities and partners.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at The Wise Group
✨Know Your Community
Before the interview, do your homework on the communities you'll be engaging with. Understand their needs, challenges, and how the HEAT service can make a difference. This will show your genuine interest and help you connect better during the conversation.
✨Showcase Your Communication Skills
As a Community Engagement Officer, strong communication is key. Prepare examples of how you've successfully built relationships or engaged with stakeholders in the past. Be ready to discuss your approach to outreach and how you can effectively promote the HEAT service.
✨Demonstrate Your Passion for Making a Difference
The Wise Group is all about lifting people out of poverty. Share personal stories or experiences that highlight your commitment to community engagement and helping vulnerable households. This will resonate well with the interviewers and show that you're aligned with their mission.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, and the impact of the HEAT service. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.