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- Tasks: Lead the transformation of our Salesforce CRM to enhance student and employer experiences.
- Company: Join Windsor Forest Colleges Group, a leader in educational technology innovation.
- Benefits: Enjoy 30 days annual leave, career progression, and health benefits.
- Why this job: Shape the future of education with cutting-edge technology and impactful projects.
- Qualifications: Experience with Salesforce and a passion for learning and collaboration.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 33115 - 35853 £ per year.
Windsor Forest Colleges Group is looking for a full-time CRM Transformation Lead (Salesforce) to join our IT and Digital Services department on a full-time permanent basis. This role offers a salary on the support staff pay scale from J26 £33,115 up to J29 £35,853 (which will be dependent on experience and qualifications) and provides the opportunity to work across our four main campuses with some hybrid flexibility for experienced candidates. Please note the expected start date for this position is September 2026.
We are seeking a driven Salesforce Specialist to act as the backbone of our digital future. This is a unique opportunity to function like a startup within an established educational leader, driving a mid-implementation project that will transform the entire student and employer journey.
Why Windsor Forest? Windsor Forest leads the way in technology adoption across UK Further Education. We don’t just follow digital trends; we host the conversations that shape them. In 2024 and 2025, our campuses hosted major summits featuring the Government’s Chief Technology Officer, Google for Education’s UK Team, Salesforce’s Senior Director of Education Strategy and Jisc’s Director of AI. By joining us, you aren’t just managing a CRM - you will be at the heart of a college group that the entire sector looks to for what comes next.
The Role: Acting as the bridge between our technical implementation partners and our staff, you will translate complex functionality into intuitive tools. Whether you are configuring flows, delivering engaging training sessions, or ensuring data integrity, your work will directly impact how our sector thinks about CRM. New to the education sector? That’s absolutely fine! We value industry experience and fresh thinking. We don’t expect you to know everything on day one - we value a hunger to learn and a proactive attitude. If you dig into Trailhead for fun, get satisfaction from a flow that finally works, and want your fingerprints on something that shapes a whole sector we want you on our team. You won't be working in a silo. You will have a seat at the table with senior leadership and technical experts to ensure project value.
You Should Apply If You Want:
- To own and grow a Salesforce platform that is still being built, shaping it from the ground up.
- To collaborate with a high-level team, working alongside our AI & Automations Engineer and partnering with the Group Director of MIS, Group Head of Admissions, Executive Director of Technology and Group Head of IT.
- To turn complex functionality into intuitive experiences through great training and thoughtful configuration.
- To be a pioneer for CRM led transformation in a high-profile educational environment that prioritises digital innovation.
About Us: The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year.
Our Staff Benefit From:
- Support roles enjoy 30 days annual leave plus bank holidays
- Career progression opportunities for ambitious staff
- Access to a wide range of subsidised leisure courses
- Access to excellent defined benefit pension schemes
- Free on-site parking at all sites
- Cycle to Work Scheme
- Family friendly policies to support Work Life Balance
- Onsite Coffee Shop & Cafeteria
- Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College
Please be advised that the vacancy will close on 19th April 2026. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.
The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.
CRM Transformation Lead (Salesforce) in Windsor employer: The Windsor Forest Colleges Group
Contact Detail:
The Windsor Forest Colleges Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Transformation Lead (Salesforce) in Windsor
✨Tip Number 1
Get to know the company inside out! Research Windsor Forest Colleges Group, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their digital transformation journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where they might be present. Building relationships can give you insider info and potentially a foot in the door when it comes to interviews.
✨Tip Number 3
Prepare for the interview by practising common questions related to CRM and Salesforce. Think about how your skills can directly impact the student and employer journey at Windsor Forest. Show them you’re ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure your supporting statement highlights how you meet the essential criteria – this is your chance to shine!
We think you need these skills to ace CRM Transformation Lead (Salesforce) in Windsor
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore Windsor Forest Colleges Group. Understanding our values and mission will help you tailor your application to show how you fit into our culture.
Tailor Your Supporting Statement: When filling out the online application form, make sure your supporting statement is spot on! Highlight how your experience aligns with the essential criteria listed in the job description. We want to see how you can contribute to our CRM transformation journey.
Show Your Passion for Learning: We love candidates who are eager to learn! If you’ve dabbled in Salesforce or have a knack for tech, mention it! Share any relevant experiences that showcase your proactive attitude and willingness to grow within the role.
Apply Early!: Don’t wait until the last minute to submit your application. We’re reviewing applications on a rolling basis, so the sooner you apply, the better your chances of getting noticed. Head over to our careers page and get started!
How to prepare for a job interview at The Windsor Forest Colleges Group
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce functionalities, especially those relevant to CRM transformation. Brush up on your knowledge of flows, data integrity, and user training techniques. This will not only help you answer technical questions but also show your passion for the role.
✨Understand the Educational Landscape
Familiarise yourself with the current trends in the education sector, particularly around digital innovation and CRM systems. Being able to discuss how CRM can enhance the student and employer journey will demonstrate your commitment to the role and the organisation's mission.
✨Prepare Engaging Examples
Think of specific examples from your past experiences where you’ve successfully implemented or improved a CRM system. Be ready to share how you translated complex functionalities into user-friendly tools, as this aligns perfectly with what they’re looking for.
✨Show Your Hunger to Learn
Since they value fresh thinking and a proactive attitude, be prepared to discuss how you stay updated with new technologies and your eagerness to learn. Mention any relevant courses or certifications you’ve pursued, like Trailhead, to highlight your dedication to personal growth.