At a Glance
- Tasks: Prepare and serve beverages, ensure guest satisfaction, and maintain cleanliness.
- Company: Join the vibrant team at The Winchester Hotel & Spa.
- Benefits: Earn £12.71 per hour, enjoy hotel discounts, and receive free meals on shift.
- Other info: Flexible hours, great training, and opportunities for career progression await you.
- Why this job: Be part of a dynamic hospitality team and make guests' experiences unforgettable.
- Qualifications: Passion for hospitality and excellent communication skills are essential.
The predicted salary is between 25000 - 27000 € per year.
The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a relaxing spa with a range of professional treatments as well as a refreshing pool and hot tub, flexible function rooms and a stylish bar and restaurant to enjoy throughout the day.
We are currently looking for a Food & Beverage Assistant to join our Truly Talented team. If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!
What we offer:
- £12.71 per hour plus service charge
- Full time hours available
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more
Your role:
You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.
Responsibilities of Food & Beverage Assistant will include but are not limited to:
- Preparing and serving any beverages requested by guests
- Ensuring that all tables are set and ready for welcoming guests at all times
- Ensuring that all guests’ orders are taken and executed in a timely manner
- Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets
- Having good knowledge of the food and beverage menu
- Responding to guests’ queries on the menu selection
- Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly
The ideal person for this role will be:
- Enthusiastic about change
- Focused on details
- Trusting
The core skills and experience required to succeed:
- Truly passionate about the Hospitality Industry
- Previous restaurant or bar experience in a busy environment is preferred but not essential
- Excellent personal presentation
- Good understanding of food hygiene and health & safety procedures
- Ability to function independently with a minimum of supervision
- Excellent communication skills, the ability to communicate verbally and in writing
- To be an enthusiastic team player with a flexible approach
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Opportunities for all:
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Food & Beverage Assistant in Winchester employer: The Winchester Hotel & Spa
The Winchester Hotel & Spa is an exceptional employer, offering a vibrant work culture where team members are valued and supported. With competitive pay, extensive benefits including hotel discounts, mental health support, and opportunities for career progression, employees can thrive in a dynamic environment that celebrates diversity and fosters personal growth. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in the heart of Winchester.
Contact Detail:
The Winchester Hotel & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Winchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Winchester Hotel & Spa. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. Try role-playing with a friend or family member to get comfortable with common scenarios, like taking orders or handling complaints. The more relaxed you are, the better you'll shine!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Food & Beverage Assistant in Winchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love working with people and creating memorable experiences.
Tailor Your Application:Make sure to customise your application to highlight relevant experience, even if it’s from a different field. If you've worked in busy environments before, mention how those skills can transfer to the Food & Beverage Assistant role at The Winchester Hotel & Spa.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at The Winchester Hotel & Spa
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menu. This will not only show your enthusiasm for the role but also help you answer any questions about menu items or dietary needs confidently.
✨Show Off Your Team Spirit
Since the role requires working closely with a team, be prepared to share examples of how you've successfully collaborated in previous jobs. Highlight your ability to communicate effectively and support your colleagues, as this is key in the hospitality industry.
✨Dress to Impress
First impressions matter! Make sure you present yourself well by dressing smartly and maintaining good personal hygiene. This reflects your understanding of the importance of presentation in the food and beverage sector.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Food & Beverage Assistant, such as handling a difficult guest or managing a busy service. Practising your responses will help you demonstrate your problem-solving skills and ability to stay calm under pressure.
