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For Companies At a Glance
- Tasks: Lead retail operations, manage teams, and maximise donations for a great cause.
- Company: Join a charity-focused organisation dedicated to supporting seriously ill young adults.
- Benefits: Flexible hours, team environment, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that impacts lives while gaining valuable retail experience.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Opportunity for personal growth and creativity in a supportive atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Job Responsibilities
- To assist and cover for the Area Manager during periods of annual leave or absence.
- To provide cover in Willow retail shops, managing Assistant Manager(s) and Volunteers, including the recruitment and retention of a motivated team of volunteers.
- To ensure income and profit maximisation through maximising donations, preparation of items for sale, sales and disposals of un-saleable items to trade merchants.
- Achieve sales and profit targets in order that we are able to increase the number of Special Days for seriously ill young adults.
- To achieve the optimum price for all donated stock.
- To maximise sign-ups for Retail Gift Aid and ensuring full records are maintained for donations under this scheme.
- To control shop expenditure in line with budget, applying Willow policies for purchasing at all times.
- To manage customer and donor engagement ensuring the best possible relationship with Willow.
- To manage the physical appearance of the shop maintaining high standards of shop merchandising and visual layout, controlling stock density and rotation systems, ensuring that it is inviting to customers and safe for customers, staff and volunteers at all times.
- To contribute to the development of retail through innovation, ideas and creativity, feeding back all team ideas to the Area Manager and Head of Retail.
- To demonstrate understanding of Willow's purpose and activities striving to improve brand awareness and communicate key messages in order to raise the charity's profile.
- To complete all shop administration including cash handling and banking functions accurately and to deadline, ensuring company policies and procedures are adhered to.
- To plan and organise daily workload for team, encouraging effective communication, setting objectives and fostering a positive team spirit.
- To ensure that trading standard regulations are adhered to at all times.
Generic Responsibilities
- To ensure all duties are carried out in a manner which promotes Willow's equality and diversity policies.
- To promote a health and safety culture within the workplace, observing all health and safety rules and procedures and attending training courses as required.
- To ensure that essential information of a sensitive or personal nature is not disclosed to or discussed with inappropriate persons.
- To ensure all information is maintained in accordance with the Data Protection Act.
- To manage personal resources and own professional development.
- To undertake other duties, commensurate with the post, as required.
Travel Requirements
- To attend Shop Managers meetings and training sessions as required.
Unsocial Hours Requirement
- To work on Saturdays (and by prior agreement Sundays) as required within normal rota duties.
Knowledge
- An appreciation of the value of things.
- Understanding of stock management.
- Ability to use word and email.
- Ability to plan and organise own and teams work load.
- An affinity with Willow's objectives and activities.
Skills and Abilities
- Accurate, conscientious and self-motivated.
- Ability to work on own and use initiative and make decisions.
- Good communication skills at all levels.
- An artistic streak, eg flair for display, GCSE Maths and English or equivalent literacy and numeracy skills.
- Experience of managing a team in a retail or charity sector.
- Experience of working within the voluntary sector.
- Understanding of health and safety and trading standards.
Retail Relief Manager in Biggleswade employer: The Willow Foundation
Contact Detail:
The Willow Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Relief Manager in Biggleswade
✨Tip Number 1
Network like a pro! Reach out to your contacts in the retail and charity sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a Retail Relief Manager role that’s perfect for you.
✨Tip Number 2
Get social! Follow Willow and similar organisations on social media. Engage with their posts and share your thoughts. This not only shows your interest but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for interviews by practising common questions related to retail management and team leadership. Think about how you can demonstrate your understanding of stock management and customer engagement, as these are key for the Retail Relief Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Willow team and contributing to our mission.
We think you need these skills to ace Retail Relief Manager in Biggleswade
Some tips for your application 🫡
Show Your Passion for Willow: When you're writing your application, let your enthusiasm for Willow's mission shine through. We want to see that you understand our purpose and are excited about contributing to our cause!
Tailor Your Experience: Make sure to highlight your relevant experience in retail or the charity sector. We love seeing how your skills align with the responsibilities of the Retail Relief Manager role, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at The Willow Foundation
✨Know Your Stuff
Before the interview, make sure you understand Willow's mission and values. Familiarise yourself with their retail operations and how they maximise donations. This will show your genuine interest in the role and help you connect your experience to their objectives.
✨Showcase Your Leadership Skills
As a Retail Relief Manager, you'll be managing teams. Prepare examples of how you've successfully led a team in the past, especially in a retail or charity setting. Highlight your ability to motivate volunteers and manage relationships effectively.
✨Demonstrate Your Creativity
Willow values innovation and creativity in retail. Think of ideas you could bring to the table for merchandising or engaging customers. Be ready to discuss how you can contribute to making the shop inviting and maximising sales through creative displays.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills. For instance, how would you handle a stock shortage or a difficult customer? Practise your responses to these scenarios to demonstrate your ability to think on your feet and manage challenges effectively.
