At a Glance
- Tasks: Lead quality management and compliance across services, ensuring high standards and continuous improvement.
- Company: Join a passionate team at Wilf Ward Family Trust, dedicated to person-centred support.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with regular travel and a commitment to safeguarding practices.
- Why this job: Make a real difference in the lives of people with learning disabilities and champion quality care.
- Qualifications: Experience in quality management within health or social care and strong knowledge of relevant regulations.
The predicted salary is between 40000 - 50000 £ per year.
Location: Regular travel is required across our services. We offer hybrid working, and the successful candidate will be allocated an office base at the Wilf Ward location closest to their home address.
We are looking for an experienced and passionate Quality Manager to join our Quality Team and help drive excellence across our services. This is a highly visible role focused on ensuring compliance with regulatory and organisational standards, supporting continuous improvement, and championing high-quality, person-centred support for the people we support.
You will undertake audits, provide assurance and improvement support to managers, lead investigations when required, analyse quality data, and work collaboratively across the organisation to promote best practice and positive outcomes.
- Conduct quality audits and validation visits across services.
- Support services to prepare for and respond to inspections and external audits.
- Coach and support managers to achieve and maintain high-quality standards.
- Monitor compliance, identify risks, and support continuous improvement activities.
- Analyse and report on quality performance and trends.
- Promote co-production and ensure the voices of people we support, families, and colleagues are heard.
- Champion a digital-first approach to quality assurance and regulatory compliance.
Experience as a Registered Manager, Quality Officer, Inspector, or similar quality-focused role within health or social care.
Strong knowledge of CQC regulations, safeguarding, the Mental Capacity Act, Duty of Candour, and adult social care legislation.
Experience of auditing, quality assurance, and service improvement.
Excellent communication, coaching, influencing, and report-writing skills.
Confident using Microsoft Office and data reporting systems, with Power BI experience desirable.
Full UK driving licence and willingness to travel regularly across services.
Experience supporting people with learning disabilities and autistic people.
You will be a role model for quality, inclusion, and person-centred practice, helping us deliver safe, effective, and extraordinary support across our services.
Please be aware it is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices.
Responsable management de la qualité usine h/f in York employer: The Wilf Ward Family Trust
At Wilf Ward Family Trust, we pride ourselves on being an exceptional employer that champions quality and person-centred care. Our supportive work culture fosters continuous improvement and professional growth, with hybrid working options and a commitment to employee well-being. Join us in making a meaningful impact while enjoying the unique advantage of working closely with a dedicated team across various locations, ensuring high-quality support for those we serve.
Contact Details:
The Wilf Ward Family Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Responsable management de la qualité usine h/f in York
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like The Wilf Ward Family Trust.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at The Wilf Ward Family Trust.
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Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The Wilf Ward Family Trust.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The Wilf Ward Family Trust.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The Wilf Ward Family Trust. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The Wilf Ward Family Trust. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The Wilf Ward Family Trust
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The Wilf Ward Family Trust’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!