At a Glance
- Tasks: Lead quality assurance and compliance across services, ensuring high standards of care.
- Company: Join a dedicated team at Wilf Ward Family Trust, committed to exceptional support.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Regular travel required; strong focus on safeguarding and inclusion.
- Why this job: Make a real difference in the lives of people with learning disabilities and autism.
- Qualifications: Experience in quality management within health or social care is essential.
The predicted salary is between 40000 - 50000 £ per year.
Location: Regular travel is required across our services. We offer hybrid working, and the successful candidate will be allocated an office base at the Wilf Ward location closest to their home address.
We are looking for an experienced and passionate Quality Manager to join our Quality Team and help drive excellence across our services. This is a highly visible role focused on ensuring compliance with regulatory and organisational standards, supporting continuous improvement, and championing high-quality, person-centred support for the people we support.
You will undertake audits, provide assurance and improvement support to managers, lead investigations when required, analyse quality data, and work collaboratively across the organisation to promote best practice and positive outcomes.
- Conduct quality audits and validation visits across services.
- Support services to prepare for and respond to inspections and external audits.
- Coach and support managers to achieve and maintain high-quality standards.
- Monitor compliance, identify risks, and support continuous improvement activities.
- Analyse and report on quality performance and trends.
- Promote co-production and ensure the voices of people we support, families, and colleagues are heard.
- Champion a digital-first approach to quality assurance and regulatory compliance.
Experience as a Registered Manager, Quality Officer, Inspector, or similar quality-focused role within health or social care.
Strong knowledge of CQC regulations, safeguarding, the Mental Capacity Act, Duty of Candour, and adult social care legislation.
Experience of auditing, quality assurance, and service improvement.
Excellent communication, coaching, influencing, and report-writing skills.
Confident using Microsoft Office and data reporting systems, with Power BI experience desirable.
Full UK driving licence and willingness to travel regularly across services.
Experience supporting people with learning disabilities and autistic people.
You will be a role model for quality, inclusion, and person-centred practice, helping us deliver safe, effective, and extraordinary support across our services.
Please be aware it is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices.
Gestionnaire qualité, conformité et gestion F/H in York employer: The Wilf Ward Family Trust
At Wilf Ward Family Trust, we pride ourselves on being an exceptional employer that champions quality and compliance in care services. Our hybrid working model allows for flexibility, while our commitment to employee growth through coaching and support ensures that you can thrive in your role as a Quality Manager. With a focus on person-centred practices and a collaborative work culture, you'll be part of a team dedicated to making a meaningful impact in the lives of those we support.
Contact Details:
The Wilf Ward Family Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Gestionnaire qualité, conformité et gestion F/H in York
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like The Wilf Ward Family Trust looking for candidates who are engaged and informed.
We think you need these skills to ace Gestionnaire qualité, conformité et gestion F/H in York
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at The Wilf Ward Family Trust. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at The Wilf Ward Family Trust
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with The Wilf Ward Family Trust’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
