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- Tasks: Lead and inspire teams to provide exceptional support for individuals with disabilities.
- Company: The Wilf Ward Family Trust is dedicated to delivering person-centred care and support.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while promoting inclusion and continuous improvement.
- Qualifications: NVQ Level 3 required; experience in social care management preferred.
- Other info: Includes weekend work and participation in an on-call rota.
The predicted salary is between 32000 - 42000 £ per year.
Are you an experienced, values-led leader passionate about delivering person-centred care? We're looking for a Service Manager to lead and inspire teams across our Harrogate services, ensuring high-quality, innovative support for individuals with physical and learning disabilities.
You’ll be responsible for the day-to-day management of services, promoting a positive culture of inclusion, continuous improvement, and digital engagement. This is a hands-on leadership role where you’ll make a real difference to people’s lives.
Key Responsibilities:- Lead, develop and motivate teams to deliver exceptional, person-centred support
- Ensure services meet all regulatory and contractual standards
- Use data to drive service improvements and champion digital solutions
- Build strong, collaborative relationships with families and professionals
- NVQ Level 3 (essential) and willingness to complete Level 5
- Experience in a social care management role
- Knowledge of regulatory frameworks and sector best practices
- Strong leadership, communication, and organisational skills
This role includes one weekend in four and occasional night work, along with participation in the out-of-hours on-call rota. Join us and help lead extraordinary lives. Apply today!
Please be aware it’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices.
Contact Detail:
The Wilf Ward Family Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Harrogate)
✨Tip Number 1
Familiarise yourself with the Wilf Ward Family Trust's values and mission. Understanding their commitment to person-centred care will help you align your leadership style with their expectations during any discussions or interviews.
✨Tip Number 2
Network with professionals in the social care sector, especially those who have experience in management roles. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in delivering high-quality support. Highlighting your hands-on leadership experiences will demonstrate your capability to inspire and motivate staff effectively.
✨Tip Number 4
Stay updated on the latest regulatory frameworks and digital solutions in social care. Showing that you're proactive about continuous improvement and innovation will set you apart as a candidate who is ready to drive service enhancements.
We think you need these skills to ace Service Manager (Harrogate)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in social care management and how it aligns with the values of The Wilf Ward Family Trust.
Tailor Your CV: Customise your CV to reflect your leadership skills and experience in delivering person-centred care. Include specific examples of how you've motivated teams and improved service quality in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with disabilities. Discuss your understanding of regulatory frameworks and your commitment to continuous improvement and digital engagement.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your application is clear, concise, and professionally presented.
How to prepare for a job interview at The Wilf Ward Family Trust
✨Show Your Passion for Person-Centred Care
Make sure to express your genuine passion for delivering person-centred care during the interview. Share specific examples from your past experiences where you have successfully implemented this approach, as it aligns closely with the values of the Wilf Ward Family Trust.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've motivated teams in previous roles. Highlight any strategies you've used to develop team members and foster a positive culture, as this is crucial for the Service Manager position.
✨Familiarise Yourself with Regulatory Standards
Brush up on the relevant regulatory frameworks and best practices in social care management. Being able to discuss these confidently will show that you are well-prepared and understand the importance of compliance in delivering high-quality services.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples where you've used data to drive improvements or built strong relationships with families and professionals, as these are key aspects of the role.
