At a Glance
- Tasks: Manage referrals and ensure people get the right support at the right time.
- Company: Join a values-driven organisation dedicated to making a difference in social care.
- Benefits: Competitive salary, flexible hybrid working, and opportunities for personal development.
- Other info: Dynamic role with a focus on collaboration and stakeholder relationships.
- Why this job: Play a key role in helping others while contributing to service growth.
- Qualifications: Experience in health and social care with strong organisational and communication skills.
The predicted salary is between 32285 - 32285 £ per year.
Are you organised, proactive, and passionate about making a difference in social care? We are looking for a Referral Co-Ordinator to manage the journey of new referrals into our services. Acting as the first point of contact for local authorities, NHS partners, professionals, and families, you will ensure referrals are handled efficiently and that people receive the right support at the right time.
What you'll do:
- Manage and track all incoming referrals and enquiries.
- Assess referrals against service capacity and suitability.
- Coordinate assessments and support smooth transitions into services.
- Work closely with operational teams to identify vacancies and match suitable individuals.
- Maintain accurate records and reporting data.
- Analyse market demand and commissioning trends to support future service growth.
- Build strong relationships with stakeholders and provide regular updates.
What we're looking for:
- Experience in health and social care.
- Understanding of funding arrangements and commissioned services.
- Strong organisational, communication, and data analysis skills.
- Ability to manage multiple priorities and work collaboratively across teams.
- Confidence using digital systems, including Microsoft Office.
Why join us?
You'll play a key role in helping people access high-quality support while contributing to the growth and sustainability of our services. We offer flexible hybrid working, opportunities for development, and the chance to work within a values-driven organisation committed to putting people first.
Please be aware it's a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices.
Referral Co Ordinator in Middlesbrough employer: The Wilf Ward Family Trust
The Wilf Ward Family Trust is an exceptional employer, dedicated to making a meaningful impact in social care. With a strong focus on employee development and a flexible hybrid working model, we foster a supportive and values-driven culture that prioritises the well-being of both our staff and the individuals we serve. Join us to be part of a team that not only values your contributions but also provides opportunities for growth and collaboration in a rewarding environment.
Contact Details:
The Wilf Ward Family Trust Recruitment Team
