At a Glance
- Tasks: Drive quality excellence and support continuous improvement across our services.
- Company: Join a values-driven organisation committed to high-quality, person-centred support.
- Benefits: Hybrid working, competitive salary, and opportunities for professional development.
- Other info: Regular travel required; dynamic role with excellent growth potential.
- Why this job: Make a real difference in the lives of people we support while advancing your career.
- Qualifications: Experience in quality management within health or social care is essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Trust-wide role across North, West and East Yorkshire and North Lincolnshire. Regular travel is required across our services. We offer hybrid working, and the successful candidate will be allocated an office base at the Wilf Ward location closest to their home address.
Responsible to: Strategic Lead for Care Quality and Compliance
About the Role
We are looking for an experienced and passionate Quality Manager to join our Quality Team and help drive excellence across our services. This is a highly visible role focused on ensuring compliance with regulatory and organisational standards, supporting continuous improvement, and championing high-quality, person-centred support for the people we support. You will undertake audits, provide assurance and improvement support to managers, lead investigations when required, analyse quality data, and work collaboratively across the organisation to promote best practice and positive outcomes.
Key Responsibilities
- Conduct quality audits and validation visits across services.
- Produce clear audit reports with SMART improvement actions.
- Support services to prepare for and respond to inspections and external audits.
- Coach and support managers to achieve and maintain high-quality standards.
- Monitor compliance, identify risks, and support continuous improvement activities.
- Analyse and report on quality performance and trends.
- Undertake investigations relating to incidents and employee relations matters.
- Promote co-production and ensure the voices of people we support, families, and colleagues are heard.
- Champion a digital-first approach to quality assurance and regulatory compliance.
About You
- Experience as a Registered Manager, Quality Officer, Inspector, or similar quality-focused role within health or social care.
- Strong knowledge of CQC regulations, safeguarding, the Mental Capacity Act, Duty of Candour, and adult social care legislation.
- Experience of auditing, quality assurance, and service improvement.
- Excellent communication, coaching, influencing, and report-writing skills.
- Confident using Microsoft Office and data reporting systems, with Power BI experience desirable.
- Full UK driving licence and willingness to travel regularly across services.
- Desirable Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to achieve.
- Experience supporting people with learning disabilities and autistic people.
What We're Looking For
We are seeking someone who is values-driven, collaborative, and committed to continuous improvement. You will be a role model for quality, inclusion, and person-centred practice, helping us deliver safe, effective, and extraordinary support across our services.
If you're interested in joining our team and making a real difference, click the Apply Now button to submit your application.
Please be aware it's a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices.
Part Time Quality Manager in Middlesbrough employer: The Wilf Ward Family Trust
The Wilf Ward Family Trust is an exceptional employer dedicated to fostering a supportive and inclusive work environment across North, West and East Yorkshire and North Lincolnshire. With a strong emphasis on employee growth, we offer hybrid working arrangements and regular opportunities for professional development, ensuring that our Quality Managers can thrive while making a meaningful impact in the lives of those we support. Join us to be part of a values-driven team that champions high-quality care and continuous improvement.
Contact Details:
The Wilf Ward Family Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Quality Manager in Middlesbrough
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Part Time Quality Manager in Middlesbrough
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at The Wilf Ward Family Trust, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at The Wilf Ward Family Trust
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at The Wilf Ward Family Trust.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at The Wilf Ward Family Trust.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at The Wilf Ward Family Trust can really resonate with interviewers and show your commitment to the field.
