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- Tasks: Join our IT Service Team to solve tech issues and support digital innovation.
- Company: The Wilf Ward Family Trust is dedicated to making a difference in people's lives through technology.
- Benefits: Enjoy a supportive team, opportunities for growth, and a chance to make a real impact.
- Why this job: Be part of a meaningful mission that empowers care teams with exceptional tech solutions.
- Qualifications: Experience with Microsoft 365 and problem-solving skills are essential; driving licence required.
- Other info: This role involves visiting various Trust sites across York, Goole, Pickering, and Thirsk.
WE’RE HIRING: IT TECHNICIAN
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Location: Across Trust Sites – York / Goole / Pickering / Thirsk ¦ Working from home
Driving licence required
Full-Time ¦ Make a Difference with Every Click
ÂŁ24-28k based on skills/experience
Ready to Bring Your IT Skills to Life?
Do you thrive on solving problems, love tech, and want to use your talents to make a real difference in people’s lives? At The Wilf Ward Family Trust, we’re not just another organisation, we’re a team of extraordinary people supporting extraordinary lives.
Could you be our next IT superhero?
The Role: IT TECHNICIAN
This isn’t your typical “reset-password-all-day” kind of job. As part of our dynamic IT Service Team, you’ll be the go-to tech expert keeping our digital systems running smoothly across the Trust. From setting up devices to supporting digital innovation projects, your work will empower our frontline staff to deliver exceptional care to those who need it most.
What You’ll Be Doing:
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Solving real tech issues quickly and effectively
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Communicating clearly (yes, even with the non-techies!)
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Managing Microsoft 365 environments like a pro
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Deploying new tech and keeping our systems modern and secure
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Supporting exciting digital projects and helping drive innovation
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Building documentation that makes everyone’s lives easier
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Evaluating new technologies to keep us ahead of the curve
You’ll Need:
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Experience with Microsoft 365, Teams, SharePoint, etc.
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Windows 10/11 support skills in a modern, cloud-first environment
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A knack for communicating with everyone from execs to end users
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Problem-solving superpowers
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A full UK driving license (you’ll be visiting sites across the Trust)
Bonus Points for:
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A degree (or equivalent experience)
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Experience with smart device deployment (Android especially)
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Networking know-how (routers, firewalls, access points)
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Recognised M365 certifications
What’s In It For You:
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A supportive team that values your input
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A fast-paced environment where no two days are the same
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Opportunities to learn, grow, and innovate
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A chance to truly make a difference through digital transformation
Be More Than Just “IT Support.”
Be the person who makes someone’s day better with a simple solution.
Be the reason our care teams can focus on what really matters.
Be part of something meaningful.
Apply now and bring your tech talent to a team that’s changing lives.
Because Extraordinary People Deserve Extraordinary Tech .We recognise the importance of recruiting skilled, compassionate, and reliable staff, whilst demonstrating in practice our commitment to inclusion, safeguarding and promoting the welfare of adults at risk. Please be aware it’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices
IT Technician - The Wilf Ward Family Trust employer: The Wilf Ward Family Trust
Contact Detail:
The Wilf Ward Family Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician - The Wilf Ward Family Trust
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially Microsoft 365, Teams, and SharePoint. Being able to discuss your hands-on experience with these tools during an interview will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills by thinking of examples where you've successfully resolved tech issues in the past. This could be anything from troubleshooting a software glitch to implementing a new system—real-life scenarios will make your case stronger.
✨Tip Number 3
Since communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to explain how you would support non-tech-savvy users, so being able to convey your knowledge clearly will set you apart.
✨Tip Number 4
Research The Wilf Ward Family Trust and their mission. Understanding their values and how your role as an IT Technician can contribute to their goals will help you align your answers during the interview and show your genuine interest in the position.
We think you need these skills to ace IT Technician - The Wilf Ward Family Trust
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific skills and experiences required for the IT Technician position. Tailor your application to highlight how your background aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Microsoft 365, Windows support, and any relevant certifications. Use specific examples to demonstrate your problem-solving abilities and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your technical skills but also reflects your passion for making a difference in people's lives through technology. Mention why you want to work for The Wilf Ward Family Trust specifically.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for an IT role.
How to prepare for a job interview at The Wilf Ward Family Trust
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of how you've solved tech issues in the past. The Wilf Ward Family Trust values quick and effective problem-solving, so highlight your ability to think on your feet.
✨Communicate Clearly
Since you'll be working with both tech-savvy individuals and non-techies, practice explaining complex concepts in simple terms. This will demonstrate your communication skills and ability to connect with diverse teams.
✨Familiarise Yourself with Microsoft 365
Brush up on your knowledge of Microsoft 365, Teams, and SharePoint. Be ready to discuss your experience managing these platforms, as they are crucial for the role.
✨Express Your Passion for Digital Innovation
The role involves supporting digital innovation projects, so share your enthusiasm for new technologies and how you’ve contributed to similar projects in the past. This will show that you're not just about maintaining systems but also about driving progress.
