At a Glance
- Tasks: Lead quality assurance and compliance across services, ensuring high standards of care.
- Company: Join a dedicated team at Wilf Ward Family Trust, committed to exceptional support.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Regular travel required; strong focus on safeguarding and inclusion.
- Why this job: Make a real difference in the lives of people with learning disabilities and autism.
- Qualifications: Experience in quality management within health or social care is essential.
The predicted salary is between 40000 - 50000 £ per year.
Location: Regular travel is required across our services. We offer hybrid working, and the successful candidate will be allocated an office base at the Wilf Ward location closest to their home address.
We are looking for an experienced and passionate Quality Manager to join our Quality Team and help drive excellence across our services. This is a highly visible role focused on ensuring compliance with regulatory and organisational standards, supporting continuous improvement, and championing high-quality, person-centred support for the people we support.
You will undertake audits, provide assurance and improvement support to managers, lead investigations when required, analyse quality data, and work collaboratively across the organisation to promote best practice and positive outcomes.
- Conduct quality audits and validation visits across services.
- Support services to prepare for and respond to inspections and external audits.
- Coach and support managers to achieve and maintain high-quality standards.
- Monitor compliance, identify risks, and support continuous improvement activities.
- Analyse and report on quality performance and trends.
- Promote co-production and ensure the voices of people we support, families, and colleagues are heard.
- Champion a digital-first approach to quality assurance and regulatory compliance.
Experience as a Registered Manager, Quality Officer, Inspector, or similar quality-focused role within health or social care.
Strong knowledge of CQC regulations, safeguarding, the Mental Capacity Act, Duty of Candour, and adult social care legislation.
Experience of auditing, quality assurance, and service improvement.
Excellent communication, coaching, influencing, and report-writing skills.
Confident using Microsoft Office and data reporting systems, with Power BI experience desirable.
Full UK driving licence and willingness to travel regularly across services.
Experience supporting people with learning disabilities and autistic people.
You will be a role model for quality, inclusion, and person-centred practice, helping us deliver safe, effective, and extraordinary support across our services.
Please be aware it is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices.
Gestionnaire qualité, conformité et gestion F/H employer: The Wilf Ward Family Trust
At Wilf Ward Family Trust, we pride ourselves on being an exceptional employer that champions quality and compliance in care services. Our supportive work culture fosters continuous improvement and professional growth, with hybrid working options and a commitment to person-centred support for both our employees and the individuals we serve. Join us in making a meaningful impact while enjoying the benefits of a collaborative environment and opportunities for career advancement.
Contact Details:
The Wilf Ward Family Trust Recruitment Team
