At a Glance
- Tasks: Lead and motivate teams to deliver outstanding support for individuals in need.
- Company: Join a compassionate organisation dedicated to empowering people and promoting independence.
- Benefits: Enjoy up to 33 days holiday, flexible part-time hours, and a supportive work environment.
- Other info: Clear career pathways and opportunities for professional development await you.
- Why this job: Make a real difference in people's lives while developing your career in social care.
- Qualifications: Experience in social care and a passion for supporting individuals with disabilities.
The predicted salary is between 38556 - 40000 £ per year.
Location: Scarborough, North Yorkshire
Hours: Part-Time
Responsible to: Service Manager
We are seeking an enthusiastic and values-driven Assistant Manager to support the delivery of high-quality, person-centred services across three supported living services in Scarborough. This is an exciting opportunity for an experienced social care professional who is passionate about empowering people, developing teams, and ensuring individuals receive outstanding support that promotes independence, active citizenship, inclusion, and choice.
Working closely with the Service Manager, you will play a key role in leading and motivating colleagues, maintaining regulatory compliance, supporting service improvement, and helping create positive outcomes for the people we support. As Assistant Manager, you will support the day-to-day operational delivery of three services, working alongside colleagues to ensure the highest standards of care and support are consistently achieved.
- Supporting the Service Manager to maintain compliance with regulatory and contractual requirements.
- Coaching, mentoring, and developing support colleagues through observation, feedback, and role modelling best practice.
- Promoting person-centred, strengths-based support that enables individuals to live fulfilling and independent lives.
- Supporting the development and review of care plans, risk assessments, and support documentation.
- Assisting with rota management and staffing resources to meet the needs and aspirations of the people we support.
- Building positive relationships with families, health professionals, and other stakeholders.
- Supporting service improvement initiatives through monitoring performance, reviewing outcomes, and encouraging reflective practice.
- Championing digital systems and promoting a digital-first approach across services.
- Supporting investigations, safeguarding processes, incident reporting, and lessons learned activities.
- Encouraging active citizenship, community engagement, and meaningful opportunities for the people we support.
Requirements:
- Experience supporting people with disabilities, autism, and/or complex needs.
- Understanding of social care legislation, safeguarding responsibilities, and regulatory requirements.
- Excellent communication and relationship-building skills.
- Confidence using digital systems and Microsoft Office applications.
- Holds an NVQ Level 2 qualification (or equivalent) and is willing to work towards NVQ Level 3 within 18 months if not already achieved.
This role covers three services across Scarborough. Part-time hours with flexibility required to support a 24/7 service. You will be required to work two weekends in four and occasional nights as needed. Participation in the organisation's on-call rota will be required.
If you are passionate about making a positive difference and supporting people to live extraordinary lives, we would love to hear from you. We recognise the importance of recruiting skilled, compassionate, and reliable staff, whilst demonstrating in practice our commitment to inclusion, safeguarding and promoting the welfare of adults at risk.
Assistant Manager, Complaints employer: The Wilf Ward Family Trust
The Wilf Ward Family Trust is an exceptional employer that prioritises the well-being and development of its staff, offering clear career pathways and extensive benefits such as up to 33 days of holiday and a 24/7 Employee Assistance Programme. Located in Scarborough, our supportive work culture fosters collaboration and empowerment, allowing you to make a meaningful impact in the lives of individuals with disabilities and complex needs while enjoying flexible part-time hours.
Contact Details:
The Wilf Ward Family Trust Recruitment Team
