At a Glance
- Tasks: Lead the Telecare service, providing innovative assessments and support for residents.
- Company: Hackney Council, a dynamic and progressive local authority in London.
- Benefits: Inclusive workplace, flexible working options, and commitment to diversity.
- Other info: Join a supportive team dedicated to innovation and community wellbeing.
- Why this job: Make a real difference in people's lives while promoting equity and independence.
- Qualifications: UK state-registered degree in Occupational Therapy and relevant experience.
The predicted salary is between 35942 - 43930 £ per year.
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there; we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
About the Service:
The Telecare Officer (OT) role sits within the Adult Social Care division, specifically within the Occupational Therapy and Sensory service. We are a forward-thinking and innovative service committed to enabling independence and supporting residents to live safely in their own homes. We are currently focused on integrating TeleCare assessments and interventions seamlessly into Hackney’s wider social care services. By joining our team, you will play a crucial role in our mission to provide high-quality, safe, and effective care, utilising your clinical expertise to find creative, person-centered solutions for our residents.
Responsibilities of the Role:
- Developing the TeleCare service: Designing and delivering training interventions for staff and carers, and ensuring practitioners understand the role of assistive technology to support health prevention and personalization.
- Improving the quality of assessments: Reviewing complex requisition requests, providing clinical guidance to practitioners, and implementing activities to enhance assessment quality.
- Supporting emergency hospital discharge: Facilitating safe hospital discharges by coordinating the installation of essential TeleCare equipment at short notice.
- Performance and monitoring: Monitoring service performance against benchmarks, managing data accurately on internal systems (e.g., Mosaic, ELMS2), and reporting progress to senior managers.
- Supervision: Providing effective supervision to the Telecare Co-ordinator.
Requirements of the Role:
- Qualifications: A UK state-registered degree in Occupational Therapy and a current Enhanced Criminal Records Bureau assessment.
- Technical Experience: Significant experience in carrying out effective OT assessments for disabled people, developing/running TeleCare services, and installing basic TeleCare equipment.
- Skills: Strong ability to plan and deliver effective training, facilitated sessions, and small group events. Ability to create work plans, supervise staff, and manage performance.
- Knowledge: Expert knowledge of the aims of TeleCare, assistive technology, the social model of disability, and relevant legislation such as The Care Act 2014.
- Communication & Effectiveness: Excellent communication skills, the ability to work under your own initiative, and the ability to prioritize work effectively in a fast-paced environment.
- IT Proficiency: Working knowledge of typical IT tools including database, word processing, and email, and information management systems.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs.
Closing date for applications: 30 August. Interview date: TBC.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Telecare Officer in London employer: The Wild
At Aquarium of the Lakes, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As part of Parques Reunidos, you will benefit from comprehensive training, competitive salaries, and unique perks such as complimentary attraction tickets and discounts. Join us in delivering exceptional guest experiences while enjoying opportunities for personal and professional growth in a dynamic leisure park setting.
StudySmarter Expert Advice🤫
We think this is how you could land Telecare Officer in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Wild.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Wild!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Wild, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Wild or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Telecare Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Wild:Before hitting send, make sure to tailor your application specifically to The Wild! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Wild
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
