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- Tasks: Support daily operations, welcome visitors, and manage administrative tasks at Stockton House.
- Company: Join a family-run business recognised as one of the 100 Great Places to Work.
- Benefits: Enjoy 25 days' annual leave, flexible hours, and a unique working environment.
- Other info: Access to an on-site coffee shop and opportunities for personal growth.
- Why this job: Be part of a collaborative team in a beautiful, restored manor house setting.
- Qualifications: Minimum three years' experience in a similar role and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Full-time, permanent role - job share/reduced working hours considered.
Monday-Friday, 09:00-17:00.
25 days' annual leave plus Christmas shutdown.
About the Role
As Receptionist/Administrator at Wigley, you will support the smooth day-to-day running of Stockton House and provide general administrative support across the business. This includes front-of-house duties, coordinating office services, and completing routine administrative tasks. You will work closely with the Office Manager to ensure a professional and welcoming environment for staff, visitors, and tenants.
Key Responsibilities
- Support the Office Manager with the smooth operational running of Stockton House, including:
- Welcome visitors and tenants to Stockton House.
- Provide refreshments and meeting briefs as required.
- Answer incoming calls and emails, directing them appropriately.
- Manage incoming and outgoing post.
- Book and prepare meeting rooms, including arranging catering when required.
- Monitor and operate access controls (intercom and CCTV).
- Maintain stock levels for office supplies and welfare items.
- Ensure high standards are upheld across reception and office areas.
- Support the scheduling and coordination of routine checks, servicing and inspections at Stockton House, and file completion evidence.
- Arrange, book and communicate travel and accommodation arrangements on request.
- Prepare and proofread internal and external documentation and correspondence.
- Complete ad hoc administrative requests in a timely manner.
- Complete compliance administrative tasks as directed.
- Carry out any other duties that may reasonably be required for this role.
About You
- Minimum three years' experience in a similar role.
- Excellent communication and interpersonal skills.
- A proficient user of Microsoft 365.
- Experience in a customer facing/front of house role.
Receptionist/Administrator employer: The Wigley Group
Contact Detail:
The Wigley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Receptionist/Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your communication and interpersonal skills, as these are key for a front-of-house role like this one.
✨Tip Number 3
Research Wigley Group! Familiarise yourself with their values and culture. When you know what they stand for, you can tailor your responses to show how you fit right in with their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Wigley family.
We think you need these skills to ace Receptionist/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your front-of-house experience and any administrative roles you've had, as this will show us you're a great fit for the Receptionist/Administrator position.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you want to work with us at Wigley and how your values align with ours. A personal touch goes a long way in making your application stand out.
Show Off Your Communication Skills: Since this role involves a lot of interaction with visitors and tenants, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional – we love that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our company culture while you’re there!
How to prepare for a job interview at The Wigley Group
✨Know the Company Inside Out
Before your interview, take some time to research The Wigley Group. Understand their values, history, and what makes them a great place to work. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Receptionist/Administrator, excellent communication is key. Prepare examples of how you've successfully handled customer interactions or resolved conflicts in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
The role involves a lot of administrative tasks, so be ready to discuss how you manage your time and stay organised. Bring up specific tools or methods you use to keep track of tasks and deadlines, and consider mentioning any experience with Microsoft 365.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, office culture, or specific responsibilities of the role. This shows that you're engaged and serious about finding the right fit for both you and the company.