Luxury Member Experience Manager

Luxury Member Experience Manager

Full-Time No working from home possible
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Third Space The Whiteley in London is seeking a Reception Manager to oversee Front of House and the Recovery Spa, ensuring the highest level of member experience and service excellence.

You will lead, train and develop the Front of House team, drive personalised member interactions, manage guest requests and feedback, and uphold brand standards.

This frontline role sits in a luxury wellness club where discretion, consistency and outstanding service foster lasting member loyalty.

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Luxury Member Experience Manager employer: The Whiteley - Concierge

Third Space at The Whiteley is an exceptional employer, offering a vibrant work culture that prioritises luxury service and member satisfaction. With competitive salaries and complimentary gym memberships, employees enjoy not only personal fitness benefits but also opportunities for professional growth in a dynamic environment. Join us to be part of a team that values excellence and fosters a supportive atmosphere for all staff.

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Contact Details:

The Whiteley - Concierge Recruitment Team