At a Glance
- Tasks: Lead a vibrant bar team and ensure top-notch service in a bustling pub environment.
- Company: Exciting new pub opening with a focus on quality food and drinks.
- Benefits: Competitive pay, discounts, career growth, and fun team events.
- Other info: Join a supportive team with opportunities for training and development.
- Why this job: Be the face of a lively pub and create unforgettable experiences for customers.
- Qualifications: Experience in premium food and bar settings, strong leadership skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are currently looking for a talented and driven Supervisor, withexperience in premium food and bar establishments to join our team.
On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts.
Behind the bar you'll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines.
Located opposite Balham station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.
Doyou love being the face of a busy pub, working with and guiding the bar team todeliver service excellence?
Can you skilfully liaise with a strong kitchen teamto deliver a great customer experience?
What's it all about
- Able to demonstrate a clearknowledge of our products through genuine recommendations and by ensuringour food and drink product presentation is always of an outstanding quality
- Able to take responsibility foryour team on shift to ensure service standards and safety/ securityexpectations are all met to the highest of standards
- Passionate about training ourteam to ensure they have the knowledge needed to provide an unforgettableexperience
- Able to deal with customerqueries quickly and professionally
- Always willing to learn newskills and explore opportunities, be approachable and encourage ideas
- Able to support the Managementteam to deliver set goals
- Able to promote and market thevenue, private hire spaces and events as appropriate to our customers
What's in it for me
- Competitive rate per hour + tronc
- Be part of a brand new opening
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- Team trips, regular incentives and socials – a fun, family atmosphere
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!
Supervisor employer: The White Lion
The White Lion, as part of Vintage Inns, is an exceptional employer that prioritises a warm and inviting work culture, where team members are encouraged to grow and develop their skills. With generous employee discounts, a robust pension plan, and 28 days of paid holiday, we ensure our staff feel valued while they contribute to creating memorable guest experiences in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The White Lion. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The White Lion
Don't be shy about reaching out to The White Lion directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The White Lion and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The White Lion
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
