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- Tasks: Lead a team to deliver unforgettable guest experiences and ensure smooth operations.
- Company: Join a fresh hotel brand backed by a leading UK hospitality company, focused on unique local experiences.
- Benefits: Enjoy competitive pay, discounts, career growth opportunities, and access to your wages before payday.
- Why this job: Be part of an exciting journey transforming properties into stylish hotels with a vibrant dining approach.
- Qualifications: Bring attention to detail, a positive attitude, and the ability to adapt in a fast-paced environment.
- Other info: Receive training and development opportunities as one of the industry's top apprenticeship providers.
The predicted salary is between 28800 - 42000 £ per year.
We are creating our new distinct hotel brand that does things differently: inviting our guests to explore the surrounding neighbourhood, discovering the stories of its people, savouring its food and flavours and taking in every delightful detail.
Backed by one of the UKs leading hospitality companies, we blend centuries of industry know-how with thoughtful gestures, stylish details and a fresh approach to dining, creating the perfect place to recharge, relax and connect. Our multi-year development plan will see us transform a portfolio of properties into unique, design-led hotels across the country, providing a luxurious setting for guests and locals alike.
As a Team Leader, youll lead by example, making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers are kept happy.
There has never been a better time to join our evolving hotel company and be part of this incredible journey. A multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining, means we will provide our guests with a luxurious setting in which to unwind.
Job Description
As a Team Leader, you will
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What youll bring
- A great eye for detail, making sure every pint is poured to perfection
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A positive can-do attitude and be a real team player
Additional Information
Were all about rewarding our teams hard work, thats why
Youll receive a competitive salary, tronc payments and pension contribution as well as:
- The chance to further your career across our well-known brands As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
- Wage Stream Access your wage before payday for when life happens.
- Retail discounts Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank
- Free employee assistance program Mental Health, well-being, Financial, and Legal support because you matter!
AMRT1_UKCT
Team Leader employer: The White Horses
Contact Detail:
The White Horses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarize yourself with our unique hotel brand and its values. Understanding our approach to hospitality and the emphasis on local experiences will help you align your leadership style with our mission.
✨Tip Number 2
Showcase your ability to lead a team effectively during busy shifts. Think of examples from your past experiences where you successfully managed a team under pressure, as this will resonate well with us.
✨Tip Number 3
Demonstrate your attention to detail by discussing how you ensure high standards in service and cleanliness. We value leaders who can maintain these standards while keeping the team motivated.
✨Tip Number 4
Emphasize your positive attitude and adaptability. Share specific instances where you turned challenges into opportunities, as we are looking for someone who can inspire their team even in tough situations.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Brand: Take some time to research the new hotel brand and its unique approach to hospitality. Understanding their values and mission will help you tailor your application to align with their vision.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous leadership roles or experience in the hospitality industry. Showcase specific examples where you successfully managed a team or improved customer satisfaction.
Showcase Your Skills: Make sure to highlight your attention to detail, problem-solving abilities, and positive attitude. Use concrete examples to demonstrate how you've handled challenges in busy environments.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are excited about the opportunity to lead a team in creating memorable experiences for guests.
How to prepare for a job interview at The White Horses
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences for guests. Share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate a team. Highlight instances where you've successfully managed a busy shift, resolved conflicts, or improved team performance.
✨Emphasize Attention to Detail
Since the role requires a great eye for detail, be ready to talk about how you ensure high standards in service and cleanliness. Provide examples of how you've maintained quality in fast-paced environments.
✨Adaptability is Key
Be prepared to discuss how you handle unexpected challenges during busy shifts. Share stories that showcase your ability to think on your feet and adapt quickly to changing situations.
