At a Glance
- Tasks: Provide essential administrative support to our school and lead a dedicated team.
- Company: Join a welcoming school with strong values and a caring ethos.
- Benefits: Enjoy competitive pay, employee discounts, and excellent professional development opportunities.
- Other info: Be part of a supportive community with a focus on staff empowerment and growth.
- Why this job: Make a real difference in students' lives while growing your career in education.
- Qualifications: Experience in administration, strong communication skills, and leadership abilities required.
The predicted salary is between 30000 - 40000 £ per year.
We couldn't do what we do without our fantastic staff team, and we are looking for an experienced and organised School Administrator to join us as a Senior Student Services Officer, providing administrative support to our school.
Our Senior Student Services Officer will have the following:
- Previous experience in an Administration role, ideally within a school.
- GCSEs (Grade C and above) or equivalent in English and Maths.
- Strong working knowledge of Microsoft Office and Outlook.
- Exceptional customer service and communication skills.
- Experience in leading a team.
Why Work for us?
We are a welcoming and supportive school with strong values and a caring ethos. Our staff are a hardworking team dedicated to helping children succeed. Our children are engaged and eager to learn. We have a supportive leadership team and wider school community.
Advantages of joining our Federation:
As part of The White Horse Federation multi‑academy trust, we benefit from their support, encouragement, shared resources and outstanding CPD opportunities. The White Horse Federation is a large Multi‑Academy Trust in South West and South East England, committed to providing the very best education for our students. We believe in empowering our staff to be the very best they can be, and that is why you will find a wide range of professional development opportunities available to you when you join us.
Competitive Benefits Package:
- Employee Assistance Programme
- Cycle to Work Scheme
- Menopause Support Network
- Discounts – save money on holidays, clothing and much more
- Discounts for Teachers – all staff within the Trust can take advantage of the discounts
- Blue Light Discount
- Eye Care Vouchers
- Access to up‑to‑date training on safeguarding and child protection to ensure staff are fully supported in their roles, including ongoing updates on statutory safeguarding guidance and legislation.
- CPD Programme
- Supportive leadership team to help you reach your full potential
Pension / Leave and Service:
- Excellent Pension Scheme
- Employer contributions above national standards
- Enhanced family‑friendly policies, including maternity, paternity, adoption, and shared parental leave
- An additional White Horse concessionary day's leave per year
Student Support Officer in Melksham employer: The White Horse Federation
Join our welcoming and supportive school community as a Senior Student Services Officer, where you will be part of a dedicated team committed to helping children succeed. As a member of The White Horse Federation, you will benefit from outstanding professional development opportunities, a competitive benefits package, and a caring leadership team that empowers staff to reach their full potential. With a strong ethos and a focus on employee well-being, we offer a rewarding environment for those looking to make a meaningful impact in education.
Contact Details:
The White Horse Federation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Officer in Melksham
✨Tip Number 1
Network like a pro! Reach out to current or former staff at the school and ask about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by researching the school's values and ethos. Show us that you understand what makes our community special and how you can contribute to it. Tailor your answers to reflect our commitment to student success.
✨Tip Number 3
Practice your customer service skills! As a Student Support Officer, you'll need to communicate effectively with students and parents. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our fantastic team.
We think you need these skills to ace Student Support Officer in Melksham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Student Support Officer role. Highlight your previous experience in administration, especially within a school setting, and showcase your GCSEs in English and Maths. We want to see how your skills match what we're looking for!
Show Off Your Skills:Don’t forget to mention your strong working knowledge of Microsoft Office and Outlook. We love seeing candidates who can demonstrate exceptional customer service and communication skills, so give us examples of how you've excelled in these areas.
Be Personable:When writing your cover letter, let your personality shine through! We’re a welcoming and supportive school, so we appreciate a friendly tone. Share why you’re passionate about supporting students and how you can contribute to our caring ethos.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The White Horse Federation
✨Know Your Stuff
Make sure you brush up on your knowledge of the school and its values. Familiarise yourself with their ethos and how they support students. This will show that you're genuinely interested in the role and align with their mission.
✨Showcase Your Experience
Prepare specific examples from your previous administration roles, especially within a school setting. Highlight your customer service skills and any leadership experience you have. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Master Microsoft Office
Since strong working knowledge of Microsoft Office is essential, make sure you can confidently discuss your experience with it. Be ready to talk about how you've used these tools to improve efficiency or solve problems in past roles.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the school's approach to professional development or how they support their staff. It shows you're engaged and thinking about your future there.
