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- Tasks: Serve guests and ensure a fantastic dining experience in our vibrant pubs.
- Company: Join the award-winning Heartwood Collection, known for its cosy atmosphere.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Other info: Join a community that values warmth, genuineness, and fun.
- Why this job: Be part of a growing team with real opportunities for progression.
- Qualifications: Great interpersonal skills and a passion for hospitality.
The predicted salary is between 12 - 12 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Runner. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Eagerness to learn and understand hospitality
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Runner in Dorking employer: The White Horse, Dorking
Contact Detail:
The White Horse, Dorking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner in Dorking
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs and brasseries, chat with staff, and soak in the atmosphere. This will help you understand what we value and how you can fit in.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips and might even refer you, which could boost your chances of landing that Runner role.
✨Tip Number 3
Show off your personality during interviews! We love passionate people who can make guests feel special. Be yourself, share your experiences, and let your enthusiasm for hospitality shine through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our Heartwood family.
We think you need these skills to ace Runner in Dorking
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about joining our team and making guests feel special.
Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for. Highlight your interpersonal skills and any relevant experience that shows you’re a perfect fit for the Runner role at Heartwood Collection.
Keep It Clear and Concise: We appreciate straightforward applications! Keep your writing clear and to the point, ensuring we can easily see why you’d be a great addition to our vibrant team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at The White Horse, Dorking
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs, and their commitment to fresh, seasonal dishes. This will show your genuine interest in the company and help you connect with the interviewers.
✨Show Off Your People Skills
As a Runner, you'll be interacting with guests constantly. Prepare examples of how you've made customers feel special in previous roles. Highlight your interpersonal skills and your passion for delivering excellent service – this is what they’re looking for!
✨Be Ready to Discuss Flexibility
Flexibility is key in hospitality. Think about times when you've adapted to changing situations or worked under pressure. Be ready to share these experiences, as it demonstrates your reliability and eagerness to learn in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Stepping Stones programme or opportunities for progression within the company. This shows that you're not just interested in the job, but also in growing with Heartwood Collection.