At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences in our traditional British restaurant.
- Company: Join a growing, independently owned restaurant known for its quality and excellent service.
- Benefits: Competitive salary, flexible shifts, and opportunities for career growth.
- Other info: Enjoy a vibrant work environment with occasional overnight stays in staff accommodation.
- Why this job: Be the face of our restaurant, making a real impact on customer satisfaction every day.
- Qualifications: GCSE or equivalent preferred; leadership skills and a passion for hospitality are essential.
The predicted salary is between 31050 - 37950 £ per year.
We are an independently owned, traditional British restaurant with rooms seeking an enthusiastic Duty Manager. We are renowned as a high quality, well run establishment and we are growing.
As a Duty Manager, you are an important member of the team. You will have contact with the customer during every part of their experience with us, be it in the bar, restaurant or accommodation. As the Focal Point on each shift it is vital that you lead by example, setting and implementing the standards for more junior staff members.
Responsibilities include:
- Leading the team on each shift
- Showing customers to their tables or rooms
- Presenting customers with menus, answering questions about dishes and making recommendations
- Serving food and beverages to customers
- Checking on customers and rectifying any issues
- Restocking and ordering supplies at the beginning and end of each shift
- Cashing up at the end of each shift
- Being a key holder
- Occasional overnight stays in staff accommodation on site
You must be able to work flexible shifts (5 days out of 7) including weekends. Salary is competitive depending upon experience.
Job Type: Full-time
Pay: £26,000.00-£28,000.00 per year
Education: GCSE or equivalent (preferred)
Work Location: In person
Reference ID: WHGDM1122
Duty Manager/Supervisor in Whitby employer: The White Horse and Griffin
Join our independently owned, traditional British restaurant where you will be part of a passionate team dedicated to delivering exceptional customer experiences. With a strong focus on employee growth and a supportive work culture, we offer competitive salaries and the unique opportunity to work in a charming location that combines hospitality with a personal touch. As a Duty Manager, you will not only lead by example but also enjoy the benefits of working in a well-respected establishment that values your contributions.
Contact Details:
The White Horse and Griffin Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager/Supervisor in Whitby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The White Horse and Griffin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The White Horse and Griffin
Don't be shy about reaching out to The White Horse and Griffin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager/Supervisor in Whitby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The White Horse and Griffin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The White Horse and Griffin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
