At a Glance
- Tasks: Ensure guest safety and smooth operations during the night while maintaining cleanliness.
- Company: Join the Heartwood Collection, a growing hospitality brand with over 40 locations.
- Benefits: Enjoy competitive pay, instant access to earnings, and discounts at our venues.
- Other info: Exciting growth opportunities as we expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and make a real difference in guest experiences.
- Qualifications: 1-2 years of experience in hospitality and a keen eye for detail.
The predicted salary is between 14.25 - 14.25 £ per hour.
- Night Porter
- Hourly rate of £14.25 per hour
- Flexi Contract
At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a
Night Porter
As a Night Porter at Heartwood Collection, you'll assist in the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours.
You’ll be key in delivering exceptional guest care, and ensuring that health and safety standards are met.
Also, be responsible for the cleanliness of the public areas.
Key Responsibilities
- Assist the Night Manager in ensuring guest safety and smooth overnight operations.
- Perform cleaning duties and maintain property standards.
- Handle late check-ins, early check-outs, and reservation checks.
- Support night audits, including fire, health & safety, and security checks.
- Prepare for breakfast service and provide shift handovers.
- Follow emergency procedures, including fire evacuations.
What we offer
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through Early Pay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re responsible, reliable, and have a keen eye for details
- Well-organised and able to learn systems and audits for overnight
- Have the ability to work alone when night managers are off
- 1-2 years of experience as a Night Porter/ Auditor in a hotel or hospitality setting
At Heartwood Collection, we’re excited about the future.
With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us.
We’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or those that require sponsorship
Night Porter in Lewes employer: The White Hart, Lewes
Heartwood Collection in Lewes is an exceptional employer that prioritises the well-being and development of its staff. With a strong focus on employee growth opportunities, a supportive work culture, and a commitment to delivering outstanding guest experiences, you will find a rewarding environment that values your contributions. Join us to be part of a team that not only ensures guest safety but also fosters a sense of community and collaboration among its members.
