At a Glance
- Tasks: Ensure guest safety and smooth operations during the night while maintaining cleanliness.
- Company: Join the Heartwood Collection, a growing hospitality brand with over 40 locations.
- Benefits: Enjoy competitive pay, instant access to earnings, and discounts at our venues.
- Other info: Exciting growth opportunities as we expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and make a real difference in guest experiences.
- Qualifications: 1-2 years of experience in hospitality and a keen eye for detail.
The predicted salary is between 14.25 - 14.25 £ per hour.
- Night Porter
- Hourly rate of £14.25 per hour
- Flexi Contract
At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a
Night Porter
As a Night Porter at Heartwood Collection, you'll assist in the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours.
You’ll be key in delivering exceptional guest care, and ensuring that health and safety standards are met.
Also, be responsible for the cleanliness of the public areas.
Key Responsibilities
- Assist the Night Manager in ensuring guest safety and smooth overnight operations.
- Perform cleaning duties and maintain property standards.
- Handle late check-ins, early check-outs, and reservation checks.
- Support night audits, including fire, health & safety, and security checks.
- Prepare for breakfast service and provide shift handovers.
- Follow emergency procedures, including fire evacuations.
What we offer
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through Early Pay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re responsible, reliable, and have a keen eye for details
- Well-organised and able to learn systems and audits for overnight
- Have the ability to work alone when night managers are off
- 1-2 years of experience as a Night Porter/ Auditor in a hotel or hospitality setting
At Heartwood Collection, we’re excited about the future.
With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us.
We’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or those that require sponsorship
Night Porter in Lewes employer: The White Hart, Lewes
Heartwood Collection in Lewes is an exceptional employer that prioritises the well-being and development of its staff. With a strong focus on employee growth opportunities, a supportive work culture, and a commitment to delivering outstanding guest experiences, you will find a rewarding environment that values your contributions. Join us to be part of a team that not only ensures guest safety but also fosters a sense of community and collaboration among its members.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Lewes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The White Hart, Lewes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The White Hart, Lewes
Don't be shy about reaching out to The White Hart, Lewes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Lewes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The White Hart, Lewes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The White Hart, Lewes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
