At a Glance
- Tasks: Ensure guest safety and smooth operations during overnight shifts.
- Company: Join the Heartwood Collection, a growing hospitality brand.
- Benefits: Competitive pay, instant access to earnings, and generous discounts.
- Other info: Exciting growth opportunities with plans to expand across the UK.
- Why this job: Be part of a vibrant team and make a real difference for guests.
- Qualifications: 1-2 years experience in hospitality and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
£16.10 per hour
30-hour average
Mainly Weekend nights with variation for cover
At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night Manager. As a Night Manager at Heartwood Collection, you'll ensure the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You’ll be responsible for delivering exceptional guest care while ensuring that health and safety standards are met. Also be responsible for the cleanliness of the public areas.
Key Responsibilities:- Handle late guest check-ins, early check-outs, and room allocations/upgrades through the Property Management System (PMS)
- Perform night audits, including fire, health and safety, security, and compliance checks; collaborate and hand over with the Management Team
- Ensure breakfast service preparation is completed and provide a thorough shift handover
- Manage cleaning duties and oversee property cleanliness and standards
- Evacuate the property in case of fire alarm activation, following company procedures
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
- You’re responsible, reliable, and have a keen eye for details
- Well-organised and able to work with systems and communicate effectively
- Have the ability to work alone and solve problems independently
- 1-2 years experience as a Night Manager in a hotel or hospitality setting
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Night Manager in Lewes employer: The White Hart, Lewes
Heartwood Collection in Lewes is an exceptional employer that prioritises the well-being and development of its staff. With a strong focus on employee growth opportunities, a supportive work culture, and a commitment to delivering outstanding guest experiences, you will find a rewarding environment that values your contributions. Join us to be part of a team that not only ensures guest safety but also fosters a sense of community and collaboration among its members.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Lewes
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Manager role.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the Heartwood Collection locations and introduce yourself. A friendly face can make a lasting impression and show your genuine interest in the position.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of health and safety standards in hospitality. Being able to discuss these confidently will demonstrate your readiness for the Night Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Heartwood Collection team.
We think you need these skills to ace Night Manager in Lewes
Some tips for your application 🫡
Show Your Attention to Detail:As a Night Manager, being meticulous is key. Make sure your application reflects this by proofreading for any typos or errors. We want to see that you can communicate effectively and take pride in your work!
Highlight Relevant Experience:If you've got 1-2 years of experience in a similar role, shout about it! Share specific examples of how you've handled guest care or managed safety protocols. This will show us you're ready for the responsibilities that come with the job.
Be Yourself:We’re looking for genuine individuals who can bring warmth to our team. Don’t be afraid to let your personality shine through in your application. Tell us why you’re passionate about hospitality and what makes you a great fit for Heartwood Collection!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at The White Hart, Lewes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Manager. Familiarise yourself with tasks like handling late check-ins and performing night audits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
As a Night Manager, you'll need to handle unexpected situations. Prepare examples from your past experience where you've successfully solved problems independently. This will highlight your ability to think on your feet and reassure the interviewers that you can manage challenges effectively.
✨Emphasise Attention to Detail
Since the role requires a keen eye for detail, be ready to discuss how you ensure cleanliness and safety standards are met. Share specific instances where your attention to detail made a difference in guest satisfaction or operational efficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Heartwood Collection. This shows that you're not just interested in the job, but also in being part of their community.
