At a Glance
- Tasks: Lead a vibrant team in delivering exceptional guest experiences at our award-winning pubs.
- Company: Join the Heartwood Collection, a multi-award-winning hospitality group with a warm community vibe.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Exciting plans for expansion with over 40 locations and counting!
- Why this job: Be part of an expanding team with real opportunities for growth and development.
- Qualifications: 2-3 years as a Deputy General Manager with a passion for hospitality and leadership.
The predicted salary is between 42000 - 42000 € per year.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Deputy General Manager. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Clear track record of assisting in running a site and/or fresh food restaurant experience and delivering training and support to other managers and team members
- Able to run all different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as a Deputy General Manager, with knowledge of branded operations and taking on the responsibilities of a General Manager with the understanding of financial aspects and requirements of running a site
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Deputy General Manager in Lewes employer: The White Hart, Lewes
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and community. With competitive salaries, bespoke training through our Stepping Stones programme, and numerous employee benefits including discounts and referral bonuses, we are dedicated to fostering growth and development within our team. Join us in creating memorable experiences in our award-winning pubs and brasseries, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Lewes
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Deputy General Manager role. You never know who might have the inside scoop on an opening at Heartwood Collection or elsewhere.
✨Tip Number 2
Get social! Follow Heartwood Collection on social media and engage with their posts. This not only shows your interest but can also help you get noticed by the hiring team. Plus, it’s a great way to learn more about their culture and values.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of fresh food operations and leadership skills. Be ready to share specific examples of how you've successfully managed teams and improved guest experiences in your previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can showcase your passion for the role and the company directly, which is always a bonus!
We think you need these skills to ace Deputy General Manager in Lewes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating amazing experiences for guests and your team.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in running a site or fresh food restaurant. We’re looking for clear examples of your leadership skills and how you've supported other managers and team members in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at The White Hart, Lewes
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their commitment to fresh, seasonal dishes. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed operations, or trained staff. Be ready to discuss how you handle challenges and motivate your team to deliver exceptional service.
✨Understand Financial Aspects
Since the role involves understanding the financial requirements of running a site, brush up on key financial metrics relevant to hospitality. Be prepared to discuss how you've managed budgets, maximised profits, or improved cost efficiency in previous roles. This will highlight your capability to take on the responsibilities of a General Manager.
✨Be Yourself and Connect
Heartwood Collection is looking for passionate and vibrant individuals, so let your personality shine through during the interview. Engage with your interviewers, ask questions about the team culture, and share your enthusiasm for creating memorable guest experiences. Building a genuine connection can set you apart from other candidates.
