At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences in our award-winning pubs.
- Company: Join the Heartwood Collection, a multi-award-winning hospitality group with a warm community vibe.
- Benefits: Enjoy competitive pay, flexible hours, training, discounts, and a birthday gift!
- Other info: Exciting expansion plans with over 40 locations and counting!
- Why this job: Be part of a growing team with real opportunities for career progression and personal development.
- Qualifications: 2-3 years as an Assistant Manager with a passion for hospitality and leadership skills.
The predicted salary is between 40000 - 42000 £ per year.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
- Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Assistant Manager in Lewes employer: The White Hart, Lewes
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a vibrant and supportive work culture. With competitive salaries, bespoke training through our Stepping Stones programme, and numerous employee benefits including discounts and referral bonuses, we are dedicated to the growth and well-being of our team members. Join us in a dynamic environment where your passion for hospitality can flourish as we expand our community across more than 60 locations by 2027.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Lewes
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit a few of their pubs or brasseries, soak in the atmosphere, and chat with the staff. This will not only give you insights into their culture but also help you tailor your approach when you apply.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to hospitality management. Think about scenarios where you've demonstrated leadership and how you’ve handled challenges in a busy environment. We want to see your passion shine through!
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested and gives you a better chance of standing out. Plus, keep an eye on our careers page for any new opportunities that pop up as we expand!
We think you need these skills to ace Assistant Manager in Lewes
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating amazing experiences for guests.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience in running services, training team members, and any leadership roles you've had. We love seeing how your background fits with our values!
Be Specific:In your cover letter, be specific about why you want to join Heartwood Collection. Mention any of our pubs or brasseries that resonate with you and how you can contribute to our community. We appreciate a personal touch!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The White Hart, Lewes
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs, and their menu offerings. This will not only show your genuine interest but also help you connect your experience to their unique style.
✨Showcase Your People Skills
As an Assistant Manager, being a people person is key. Prepare examples from your past roles where you've successfully managed a team or enhanced guest experiences. Highlight your ability to train and support team members, as this aligns perfectly with what they’re looking for.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership skills in detail. Think of specific situations where you’ve taken charge, resolved conflicts, or improved service efficiency. This will help illustrate your capability to run different aspects of hospitality effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and future expansion plans. This shows that you’re not just interested in the role, but also in how you can grow with the company.
