At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences in a dynamic hospitality environment.
- Company: Join the award-winning Heartwood Collection, known for its warm community and growth opportunities.
- Benefits: Enjoy competitive pay, discounts, enhanced leave, and bespoke training to boost your career.
- Other info: Exciting plans for expansion with over 40 locations and counting!
- Why this job: Be part of an expanding company with a focus on personal development and team success.
- Qualifications: 2-3 years as a Deputy General Manager with strong leadership and hospitality skills.
The predicted salary is between 40000 - 42000 € per year.
Deputy General Manager - What we offer:
- Competitive salary package, includes TRONC
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
Deputy General Manager - About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Clear track record of assisting in running a site and/or fresh food restaurant experience and delivering training and support to other managers and team members
- Able to run all different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as a Deputy General Manager, with knowledge of branded operations
- Taking on the responsibilities of a General Manager with the understanding of financial aspects and requirements of running a site
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Deputy General Manager employer: The White Hart, Lewes
Heartwood Collection is an award-winning hospitality group that prioritises employee growth and well-being, offering a competitive salary package alongside bespoke training through our Stepping Stones programme. With a vibrant work culture that values community and genuine connections, employees enjoy numerous benefits including discounts at our venues, enhanced parental leave, and a supportive environment that recognises long service and personal milestones. As we expand our footprint, there are exciting opportunities for career progression within a dynamic and passionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. Remember, they’re looking for someone vibrant and caring, so don’t hold back!
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of running a site and financial aspects of hospitality. Be ready to share examples of how you've led teams and delivered training – it’s all about showcasing your experience.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining the Heartwood Collection. It shows initiative and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion:Let your vibrant personality shine through in your application. We want to see how much you care about hospitality and making guests feel special. Share your experiences that highlight your passion for the industry!
Tailor Your CV:Make sure your CV reflects your experience as a Deputy General Manager. Highlight your leadership skills and any fresh food restaurant experience. We love seeing how you've supported your team and managed different aspects of hospitality.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for our team. Be genuine and enthusiastic, and don’t forget to mention why you’re excited about joining Heartwood Collection specifically. We want to know what makes you tick!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our community!
How to prepare for a job interview at The White Hart, Lewes
✨Know Your Stuff
Make sure you’re familiar with the Heartwood Collection and its values. Research their history, awards, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, or improved operations in previous roles. Be ready to discuss specific situations where your leadership made a difference.
✨Be a People Person
Since the role requires a vibrant personality and a passion for guest experience, think of ways to highlight your interpersonal skills. Share stories that showcase your ability to connect with guests and team members, and how you’ve created a positive atmosphere in past positions.
✨Understand Financials
Brush up on your knowledge of financial aspects related to running a hospitality site. Be prepared to discuss budgeting, cost control, and how you’ve contributed to the financial success of previous establishments. This will demonstrate your readiness to take on the responsibilities of a General Manager.
