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For Companies At a Glance
- Tasks: Lead a high-performance team to drive sales and deliver exceptional customer service.
- Company: Join The White Company, known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy 50% product discount, 25 days holiday, and private medical insurance.
- Why this job: Be part of a vibrant culture that values diversity and sustainability while developing your leadership skills.
- Qualifications: Proven retail management experience in a fast-paced environment is essential.
- Other info: Participate in social events and enjoy a discretionary bonus scheme.
The predicted salary is between 36000 - 60000 £ per year.
As a Store Manager you will be fully accountable for all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for.
You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.
What you'll be doing
- Manage the customer experience as part of the TWC multi-channel strategy.
- Maximise contribution by achieving budget sales and controlling costs.
- Manage store costs without jeopardising stores objectives.
- Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance.
- Manage the performance and development of the management team.
- Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand.
- Provide feedback and information on product performance and development to appropriate departments.
What we offer you
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries:
- 50% discount on our products
- 25 days holiday rising to 28 during service
- A Volunteer Day with a charity of your choice
- In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually
- Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle
- Automatic enrolment into the Group Personal Pension scheme
- Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
- Private Medical Insurance
- Following successful probationary completion, you’ll be covered by our life assurance plan
- Social - Christmas party/social events throughout the year
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
Store Manager - Stratford, Westfields employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Stratford, Westfields
✨Tip Number 1
Familiarise yourself with The White Company's PRIDE values. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your leadership style and past experiences.
✨Tip Number 2
Research the latest trends in retail management and customer service excellence. Being able to discuss current strategies and how they can be applied to enhance the store's performance will show your proactive approach.
✨Tip Number 3
Prepare examples of how you've successfully managed a team in a fast-paced environment. Highlight specific instances where your leadership directly contributed to sales growth or improved customer satisfaction.
✨Tip Number 4
Network with current or former employees of The White Company. Gaining insights into the company culture and expectations can help you tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace Store Manager - Stratford, Westfields
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Store Manager position. Tailor your application to highlight your relevant experience in managing teams, driving sales, and delivering exceptional customer service.
Showcase Your Leadership Skills: In your CV and cover letter, provide specific examples of how you have successfully led teams in a retail environment. Mention any achievements related to sales growth, team development, or customer satisfaction that align with the PRIDE values of The White Company.
Highlight Relevant Experience: Emphasise your previous experience in a fast-paced retail setting. Detail your understanding of budget management, staff training, and store presentation, as these are crucial for the role. Use metrics where possible to demonstrate your impact.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for The White Company and its commitment to diversity, inclusion, and sustainability, showing that you share their values.
How to prepare for a job interview at The White Company
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to achieve sales targets and deliver exceptional customer service.
✨Understand the Brand Values
Familiarise yourself with The White Company's PRIDE values: Passionate, Resourceful, Imaginative, Dedicated, and Inspiring. Be ready to discuss how you embody these values in your work and how they align with your management style.
✨Prepare for Operational Questions
Expect questions about managing store operations, including cost control and staff training. Think of specific instances where you've successfully managed budgets or improved team performance through effective training programmes.
✨Demonstrate Your Customer Focus
The role emphasises delivering an exceptional customer experience. Be prepared to share examples of how you've enhanced customer satisfaction in previous roles, and discuss strategies you would implement to maintain high service standards.
