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- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Established brand known for stylish, high-quality home items.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Why this job: Join a passionate team and make a difference in customers' lives every day.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and creativity.
The predicted salary is between 28800 - 43200 £ per year.
Our Role As a Store Manager you will be fully accountable for all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for. You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company. What you\’ll be doing Manage the customer experience as part of the TWC multi‑channel strategy. Maximise contribution by achieving budget sales and controlling costs. Manage store costs without jeopardising stores objectives. Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance. Manage the performance and development of the management team. Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand. Provide feedback and information on product performance and development to appropriate departments. What we offer you 50% discount on our products. 25 days holiday rising to 28 during service. A Volunteer Day with a charity of your choice. In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually. Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle. Automatic enrolment into the Group Personal Pension scheme. Wagestream Money Management app – access to Wagestream gives you power over your pay and supports financial wellbeing. Private Medical Insurance. Following successful probationary completion, you’ll be covered by our life assurance plan. Social – Christmas party/social events throughout the year. Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do. Seniority level Associate Employment type Full‑time Job function Sales and Business Development Industry Retail #J-18808-Ljbffr
Store Manager employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and mission. Show us how your vision aligns with Chrissie Rucker's commitment to quality and customer experience.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you would handle specific challenges in a store manager role and share those stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the position.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering an exceptional shopping experience and how you can contribute to our vision.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight relevant experience and skills that align with our values of quality and customer focus. We love seeing how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit. Share specific examples of how you've put customers first in previous roles and how you can bring that same dedication to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The White Company
✨Know the Brand Inside Out
Before your interview, dive deep into Chrissie Ruckers' story and values. Understand their commitment to quality and customer experience. This knowledge will help you connect your own experiences to their mission during the interview.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed teams in the past, focusing on how you prioritised customer satisfaction and created a positive shopping environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations in-store. Think about challenges you've faced in previous roles and how you resolved them, especially those that relate to enhancing customer experience or managing inventory effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their future plans for the brand or how they measure customer satisfaction. This shows your genuine interest in the company and its growth.
