The White Company is seeking a dedicated Expert Live Chat role to support GIS operations and drive exceptional service in-store. You will lead daily activities, handle customer queries, and feed back product and system issues to the Digital and GIS teams.
A strong customer focus and intimate knowledge of our products are essential. In this role you'll collaborate with store teams, participate in weekly updates, and help maintain smooth telephone and online sales processes.
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Senior Live Chat & In-Store Sales Supervisor employer: The-White-Company
The White Company is an excellent employer, offering a supportive work culture where teamwork and communication are valued. Located in Birmingham, employees benefit from comprehensive training, opportunities for personal growth, and a rewarding environment that prioritises employee well-being with attractive discount benefits. Join us to be part of a dedicated team that ensures our customers receive the best products while enjoying a fulfilling work experience.