At a Glance
- Tasks: Deliver exceptional customer service and assist with store duties during the festive season.
- Company: Join The White Company, a brand dedicated to creating magical shopping experiences.
- Benefits: Enjoy 30% off products and a competitive salary while working in a supportive environment.
- Why this job: Be part of a team that values diversity and celebrates individuality during the most wonderful time of the year.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: This role is perfect for those looking to make a difference this Christmas!
Overview
Make Your Moments Matter
Christmas is a very special time at The White Company and we need you to help spread the magic in our stores! You will be delivering PRIDE – our company values – at our most important time of year with your Dedication to your seasonal support and Passion for providing our special customers with excellent service. You will also assist with additional duties across the store and in the stockroom. If you share our obsession with providing our customers with a fantastic shopping experience and want to deliver a magical Christmas in your local store, we would like to hear from you!
Responsibilities
- Provide excellent customer service and surpassing customer expectations at every opportunity,
- Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits,
- Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators,
- Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.
What we’ll offer you
At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and a competitive salary. You will also receive 30% off our products during your time with us
Equality, Diversity and Inclusion
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
Sustainability
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
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Seasonal Sales Advisor employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Advisor
✨Tip Number 1
Familiarise yourself with The White Company's products and values. Understanding their PRIDE values will help you align your responses during the interview, showcasing your dedication to customer service and passion for the brand.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you exceeded customer expectations, as this will demonstrate your ability to deliver a magical shopping experience.
✨Tip Number 3
Show enthusiasm for the festive season! Expressing your excitement about Christmas and how it relates to retail can set you apart. Employers love candidates who are genuinely passionate about the time of year and the role.
✨Tip Number 4
Be ready to discuss how you would capture customer data and encourage loyalty. Think of creative ways to engage customers and build relationships, as this is key to maximising sales opportunities in the role.
We think you need these skills to ace Seasonal Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Seasonal Sales Advisor position. Tailor your application to highlight how your experience aligns with their needs.
Showcase Customer Service Skills: Emphasise your passion for providing excellent customer service in your CV and cover letter. Include specific examples of how you've exceeded customer expectations in previous roles.
Highlight Teamwork and Flexibility: Mention any experience you have working in a team environment, especially during busy periods. The White Company values dedication and teamwork, so demonstrate your ability to adapt and support your colleagues.
Express Enthusiasm for the Brand: Convey your excitement about working for The White Company and your commitment to delivering a magical shopping experience. This can set you apart from other candidates who may not show the same level of enthusiasm.
How to prepare for a job interview at The White Company
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to meet customer needs, as this aligns perfectly with the company's values.
✨Understand the Product Range
Familiarise yourself with The White Company's product offerings before the interview. Being able to discuss specific products and their features will demonstrate your dedication and help you answer customer-related queries effectively.
✨Highlight Teamwork and Flexibility
Since the role involves assisting with various duties across the store, emphasise your ability to work well in a team and adapt to different tasks. Share instances where you successfully collaborated with others to achieve a common goal.
✨Embrace Diversity and Inclusion
The company values an inclusive culture, so be prepared to discuss how you can contribute to this environment. Share your thoughts on diversity and inclusion, and provide examples of how you've supported these values in previous roles.