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- Tasks: Be the face of our new store, delivering top-notch customer service and support.
- Company: Join The White Company, a leading multi-channel retailer in the UK.
- Benefits: Enjoy 50% off products, holiday perks, and a fun work culture with social events.
- Why this job: Be part of a growing team that values passion and dedication to customer experiences.
- Qualifications: Retail or customer service experience is essential; enthusiasm is a must!
- Other info: Choose between an 8-hour or 36-hour contract for flexibility.
The predicted salary is between 24000 - 36000 £ per year.
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Sales Advisor – New Store Opening, Petersfield
Client: The White Company
Location: Petersfield, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 6b680076d9d8
Job Views: 8
Posted: 25.08.2025
Expiry Date: 09.10.2025
Job Description:
Our Role
Join us in our NEW STORE opening in Petersfield in November. We are hiring for TWO Sales Advisors – an 8-hour contract and a 36-hour contract. Please specify which contract interests you.
With a strong retail sales or customer service background, you will be the first point of contact for our customers, providing a superb shopping experience and surpassing their expectations.
We work with PRIDE; our company values every day. You will assist customers, identify their needs, answer product-related questions, and encourage customer loyalty. You should be passionate, dedicated, and willing to take on multiple tasks.
If you share our obsession with providing excellent customer experiences, we want to hear from you! This is a great opportunity to join one of the UK\’s fastest-growing multi-channel retailers.
What you\’ll be doing
- Provide excellent customer service and exceed expectations;
- Identify customer needs and answer questions about products, prices, features, and benefits;
- Ensure mail orders are completed efficiently and on time;
- Capture customer data to expand our database and foster loyalty.
For more details, please read the attached Job Description.
What we offer you
At The White Company, we value employees who go the extra mile. Our benefits include:
- 50% discount on products
- Starting holiday entitlement of 20 days, rising to 25 with service
- A Volunteer Day with a charity of your choice
- Discretionary annual bonus scheme
- Perk Place Benefits Platform with various discounts
- Automatic enrolment into the Group Personal Pension scheme
- Wagestream Money Management app for financial wellbeing
- Life assurance after probation
- Social events, including Christmas parties
Our Equality, Diversity, and Inclusion statement
We are committed to creating an inclusive culture that values diversity and allows everyone to bring their authentic selves to work.
Our recruitment process reflects this commitment, and we invite you to join us on our journey.
Our Sustainability statement of commitment
We aim to build a sustainable legacy that benefits people and the planet, reflecting this in all we do.
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Sales Advisor - New Store Opening employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - New Store Opening
✨Tip Number 1
Familiarise yourself with The White Company's products and values. Understanding their brand ethos and product range will help you engage with customers effectively and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you've gone above and beyond for a customer, as this will highlight your dedication to providing excellent service.
✨Tip Number 3
Research common retail scenarios and how to handle them. Being able to discuss how you would approach various customer interactions or challenges can set you apart from other candidates.
✨Tip Number 4
Express your enthusiasm for the new store opening. Show that you're excited about being part of a new team and contributing to the store's success, as this can resonate well with the hiring managers.
We think you need these skills to ace Sales Advisor - New Store Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales or customer service experience. Use specific examples that demonstrate your ability to provide excellent customer service and exceed expectations.
Write a Compelling Cover Letter: Craft a cover letter that reflects your passion for customer service and your alignment with The White Company's values. Mention why you are interested in the Sales Advisor position and specify which contract you are applying for.
Showcase Your Skills: In your application, emphasise skills such as communication, problem-solving, and multitasking. Provide examples of how you've successfully identified customer needs and fostered loyalty in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The White Company
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer experiences. Share specific examples from your past roles where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Understand the Brand
Do some research on The White Company and its products before the interview. Familiarise yourself with their offerings and brand ethos, so you can discuss how you would represent them effectively in-store.
✨Be Ready to Discuss Teamwork
Since you'll be part of a new store opening, highlight your ability to work well in a team. Prepare examples of how you've collaborated with colleagues in the past to achieve common goals, especially in a retail environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. You might inquire about the training process for new employees or how the team plans to create a welcoming atmosphere for customers.