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For Companies At a Glance
- Tasks: Be the face of our new store, delivering exceptional customer service and support.
- Company: Join The White Company, a leading multi-channel retailer in the UK.
- Benefits: Enjoy 50% product discounts, 20-25 days holiday, and a Volunteer Day.
- Why this job: Be part of a fast-growing team that values diversity and sustainability.
- Qualifications: Retail or customer service experience is essential; passion for helping customers is a must.
- Other info: Specify your preferred contract: 8-hour or 36-hour.
The predicted salary is between 18000 - 24000 £ per year.
Our Role
Join us in our NEW STORE, opening in Petersfield in November 2025. We are hiring for TWO Sales Advisors – an 8-hour contract and a 36-hour contract. Please specify which contract interests you.
With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
We work with PRIDE; our company values every day. You will assist customers by resourcefully identifying their needs and answering product-related questions, while also optimizing sales and encouraging customer loyalty. You should be passionate, dedicated to going the extra mile for our customers and team, and willing to take on multiple tasks.
If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK\’s fastest-growing multi-channel retailers.
What you\’ll be doing
- Provide excellent customer service and surpass customer expectations at every opportunity;
- Identify customer needs and answer product-related questions, including queries on price, features, and benefits;
- Ensure all customer mail orders are completed efficiently and on time;
- Capture customer data to expand our database and encourage loyalty.
Please read through the attached Job Description for more details.
What we offer you
At The White Company, we value our employees for always going the extra mile for our customers. We reward this with great benefits and competitive salaries.
- 50% discount on our products
- 20 days holiday, rising to 25 during service
- A Volunteer Day with a charity of your choice
- A discretionary bonus scheme may be awarded annually
- Perk Place Benefits Platform – discounts across wellbeing and lifestyle
- Automatic enrolment into the Group Personal Pension scheme
- Wagestream Money Management app for financial wellbeing
- Life assurance plan following successful probation
- Social events throughout the year, including Christmas parties
Our Equality, Diversity, and Inclusion statement of commitment
We are committed to creating an inclusive culture that welcomes and celebrates diversity of backgrounds and identities.
We aim to ensure our environment allows people to bring their authentic selves to work, where contributions are valued, abilities are enhanced, and perspectives appreciated. We respect, encourage, and celebrate differences, fostering a sense of belonging.
Our active Equality, Diversity, and Inclusion Policy begins with our recruitment process.
We\’d love you to join us on this journey.
Our Sustainability statement of commitment
We are dedicated to building a sustainable legacy for a brighter future for people and the planet. This commitment is reflected in everything we do.
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Sales Advisor - New Store Opening employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - New Store Opening
✨Tip Number 1
Familiarise yourself with our company values and the PRIDE ethos we uphold. During your interactions, whether in person or online, demonstrate how you embody these values in your approach to customer service.
✨Tip Number 2
Research common customer queries related to retail sales and product features. Being well-prepared to answer these questions will show your initiative and understanding of the role, making you stand out as a candidate.
✨Tip Number 3
Engage with our brand on social media platforms. Commenting on posts or sharing your thoughts about our products can help you connect with our community and demonstrate your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with our commitment to exceptional service.
We think you need these skills to ace Sales Advisor - New Store Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail sales or customer service experience. Use specific examples that demonstrate how you've provided excellent customer service in the past, as this is crucial for the Sales Advisor role.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your dedication to going the extra mile. Mention why you are interested in working for The White Company and how you align with their values of PRIDE.
Specify Your Contract Preference: Clearly state whether you are interested in the 8-hour or 36-hour contract in your application. This shows that you have read the job description carefully and are serious about the position.
Showcase Your Team Spirit: Highlight any experiences where you worked collaboratively with a team to achieve goals. The company values teamwork, so demonstrating your ability to work well with others will strengthen your application.
How to prepare for a job interview at The White Company
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Understand the Company Values
Familiarise yourself with the company's PRIDE values. During the interview, demonstrate how your personal values align with theirs, especially in terms of dedication and teamwork, which are crucial for a Sales Advisor role.
✨Prepare for Product Knowledge Questions
Be ready to discuss product-related questions that customers might ask. Research the types of products the company sells and think about how you would answer common queries regarding features and benefits.
✨Specify Your Contract Preference
Since there are two different contracts available, be clear about which one interests you during the interview. This shows that you have thought about your availability and are serious about the position.
