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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with product-related queries.
- Company: Join The White Company, a fast-growing multi-channel retailer in the UK.
- Benefits: Enjoy 50% discount, 20-25 days holiday, and a Volunteer Day.
- Why this job: Be part of a new store opening and create memorable shopping experiences.
- Qualifications: Retail sales or customer service experience is preferred.
- Other info: Embrace a culture of diversity and sustainability while working with a passionate team.
The predicted salary is between 24000 - 36000 £ per year.
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Our Role
Join us in our NEW STORE, opening in Petersfield in November 2025. We are hiring for TWO Sales Advisors – An 8 hour contract and a 36 hour contract – So please do state which contract is of interest
With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
Our Role
Join us in our NEW STORE, opening in Petersfield in November 2025. We are hiring for TWO Sales Advisors – An 8 hour contract and a 36 hour contract – So please do state which contract is of interest
With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
We work with PRIDE; our company values every day – You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks.
If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK\’s fastest-growing multi-channel retailers.
What you\’ll be doing
- Provide excellent customer service and surpassing customer expectations at every opportunity;
- Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;
- Ensure that all customers’ mail orders are completed efficiently and on time;
- Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.
Please read through the attached Job Description for more detail.
What We Offer You
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
- 50% discount on our products,
- 20 days holiday rising to 25 during service,
- A Volunteer Day with a charity of your choice,
- In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
- Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle,
- Automatic enrolment into the Group Personal Pension scheme,
- Wagestream Money Management app – access to Wagestream gives you power over your pay and supports financial wellbeing
- Following successful probationary completion, you’ll be covered by our life assurance plan,
- Social – Christmas party/social events throughout the year
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We\’d love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Sales Advisor - New Store Opening employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - New Store Opening
✨Tip Number 1
Familiarise yourself with The White Company's products and values. Understanding their brand ethos and product range will help you connect with customers and provide tailored recommendations, showcasing your passion for the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the interview. Think of specific examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with the company's focus on exceptional service.
✨Tip Number 3
Be ready to discuss how you can contribute to building customer loyalty. Consider strategies you've used in previous roles to engage customers and encourage repeat business, as this is a key aspect of the Sales Advisor position.
✨Tip Number 4
Show enthusiasm for the new store opening in Petersfield. Expressing excitement about being part of a new team and contributing to its success can set you apart from other candidates who may not convey the same level of interest.
We think you need these skills to ace Sales Advisor - New Store Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales or customer service experience. Use specific examples that demonstrate your ability to provide excellent customer service and exceed expectations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering a fantastic shopping experience. Mention why you are interested in working at The White Company and how your values align with theirs.
Specify Your Contract Preference: Clearly state whether you are applying for the 8-hour or 36-hour contract in your application. This shows that you have read the job description carefully and are serious about the role.
Showcase Your Customer Service Skills: Use your application to highlight specific instances where you have successfully identified customer needs and provided solutions. This will demonstrate your capability to enhance customer loyalty and satisfaction.
How to prepare for a job interview at The White Company
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns with the company's values.
✨Understand the Brand
Familiarise yourself with The White Company's products and brand ethos. Being able to discuss their offerings and how they enhance customer experiences will demonstrate your genuine interest in the role.
✨Be Ready to Discuss Sales Techniques
Prepare to talk about your previous retail or sales experience. Highlight any techniques you've used to identify customer needs and close sales, as this is crucial for the Sales Advisor position.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role, showing your eagerness to engage and learn.
