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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in-store and online.
- Company: Premium lifestyle brand opening a new store in Redditch.
- Benefits: Discounts, holidays, pension scheme, and discretionary bonuses.
- Why this job: Join a dynamic team and create tailored shopping experiences for customers.
- Qualifications: Passion for customer service and product knowledge.
- Other info: Exciting opportunity to grow with a new store launch.
The predicted salary is between 28800 - 43200 £ per year.
A premium lifestyle brand in Redditch is looking for a Product Specialist to join their new store opening in March 2026. The role involves delivering exceptional customer service and leveraging product knowledge to maximize sales both in-person and online. You will engage with customers to provide tailored shopping experiences and build long-lasting relationships.
Attractive benefits include:
- Discounts
- Holidays
- Pension scheme
- Discretionary bonus scheme
In-Store Product Specialist & Omnichannel Concierge in Redditch employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Product Specialist & Omnichannel Concierge in Redditch
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer engagement skills. Think about how you would create a tailored shopping experience for different types of customers. Role-play with friends or family to get comfortable with the conversation flow.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any local events related to the brand. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace In-Store Product Specialist & Omnichannel Concierge in Redditch
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through. We want to see how much you care about delivering exceptional customer service and creating tailored shopping experiences.
Highlight Relevant Experience: Make sure to showcase any previous roles where you've engaged with customers or worked in sales. We love seeing how your product knowledge can help us maximise sales both in-store and online.
Be Personable: Your written application should reflect your personality. We’re looking for someone who can build long-lasting relationships with customers, so don’t be afraid to let your unique voice come through!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at The White Company
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history, values, and product range. Understanding what makes this premium lifestyle brand unique will help you connect with the interviewers and demonstrate your passion for their products.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to create a tailored shopping experience, as this role is all about building relationships with customers.
✨Be Ready to Discuss Omnichannel Strategies
Since the role involves both in-store and online sales, brush up on omnichannel retail strategies. Be prepared to discuss how you would engage customers across different platforms and ensure a seamless shopping experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This shows your genuine interest in the role and the company. You might ask about the team culture or how they measure success in customer engagement.
