At a Glance
- Tasks: Engage customers with exceptional service and product knowledge in our new store.
- Company: Join The White Company, a brand known for quality and customer care.
- Benefits: Enjoy 50% off products, 23 days holiday, and a fun social environment.
- Why this job: Be part of a team that values creativity, customer satisfaction, and inclusivity.
- Qualifications: Basic IT knowledge is a plus; passion for customer service is essential.
- Other info: Work permit required for non-passport holders; join us in making a difference!
The predicted salary is between 28800 - 43200 ÂŁ per year.
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Product Specialist – New Store Opening, Petersfield
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Client:
The White Company
Location:
Petersfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1c19a2e0cb71
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Our Role
Join us in our NEW STORE, opening in Petersfield in November .As a Product Specialist, you will provide our customers with an enjoyable shopping experience and exceptional, personal customer service taking every opportunity to maximise sales using a wealth of product knowledge, sales and service techniques. Your selling skills will go beyond face to face interaction. As an expert, you will drive sales and service in person, and receive training to link sell, recommend and place orders online for home delivery utilising our technology and samples and swatches available. A general but basic knowledge of IT would be highly advantageous.
Living our PRIDE values every day, you will be dedicated in making every customer feel extra special as well as being resourceful and imaginative in creating opportunities to introduce additional products that complement the customer’s choices.
What you\’ll be doing
- Embrace every opportunity to ensure an enjoyable shopping experience and exceptional yet informal “personal” shopping service to suit the needs of the customer; whether that be a gift or restyling a room or wardrobe.
- Build relationships with customers which engages them and encourages brand loyalty.
- Dedicated to customer satisfaction and strives to find the best solution for the customer every time.
- Uncover the customers’ needs through natural conversation and a genuine desire to help by creating opportunities to introduce additional products that complement their choices through physical and digital product available; navigating our website and iPads effectively to further showcase what’s available for them.
- Confidently deliver an omnichannel sales experience across face to face, telephone, email and WhatsApp to build long standing relationships with the customer.
Please read through the attached Job Description for more detail.
What we’ll offer you
At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries.
- 50% discount on our products,
- 23 days holiday rising to 25 during service.,
- A Volunteer Day with a charity of your choice,
- In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
- Automatic enrolment into the Group Personal Pension scheme,
- Following successful probationary completion, you’ll be covered by our life assurance plan,
- Social – Christmas party/social events throughout the year
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We\’d love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the \’Apply now\’ button.
Created on 25/08/2025 by TN United Kingdom
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Product Specialist - New Store Opening employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - New Store Opening
✨Tip Number 1
Familiarise yourself with The White Company's product range before your interview. Understanding their offerings will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. This will prepare you for the omnichannel sales experience they are looking for, showcasing your ability to connect with customers across various platforms.
✨Tip Number 3
Research the latest trends in retail and customer service technology. Being knowledgeable about how technology can enhance the shopping experience will show that you are proactive and ready to embrace the tools provided by The White Company.
✨Tip Number 4
Prepare examples of how you've previously built customer relationships and maximised sales. Having specific stories ready will help you illustrate your skills and align with the company's focus on exceptional customer service.
We think you need these skills to ace Product Specialist - New Store Opening
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Product Specialist. Highlight your relevant experience in customer service and sales, as these are key components of the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to provide exceptional customer service and any experience you have with omnichannel sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of The White Company's values. Mention specific examples of how you've created enjoyable shopping experiences in the past.
Showcase Your Product Knowledge: In your application, demonstrate your product knowledge and ability to recommend complementary products. This could include mentioning any relevant experience with home goods or retail, as well as your comfort with technology and online sales.
How to prepare for a job interview at The White Company
✨Showcase Your Product Knowledge
As a Product Specialist, having a deep understanding of the products is crucial. Be prepared to discuss specific items and how they can enhance a customer's experience. Familiarise yourself with the product range and think about how you would recommend them in various scenarios.
✨Demonstrate Exceptional Customer Service Skills
The role emphasises personal customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. Highlight your ability to build relationships and create a welcoming atmosphere that encourages brand loyalty.
✨Embrace Technology
Since the position involves using technology for sales, ensure you are comfortable discussing your IT skills. Mention any experience you have with online sales platforms or digital tools, and express your eagerness to learn more about their specific systems.
✨Align with Company Values
The White Company values PRIDE (Passion, Respect, Integrity, Dedication, and Excellence). Research these values and think about how you embody them in your work. Be ready to provide examples of how you have demonstrated these qualities in previous roles.