Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and maximise sales through product knowledge and personal interactions.
- Company: Join The White Company, a leading lifestyle brand with a focus on quality and customer experience.
- Benefits: Enjoy 50% discount, competitive salary, holiday perks, and a fun social environment.
- Why this job: Be part of a new store opening and create memorable shopping experiences for customers.
- Qualifications: Basic IT knowledge and a passion for customer service are essential.
- Other info: Embrace diversity and sustainability while growing your career in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Our Story
From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience – and so The White Company was born.
Today, the company that began as a 12-page mail-order brochure has become one of the UKs fast-growing multi-channel retailers and a leading lifestyle brand with 76 stores across the UK and a highly successful online business.
Our Role
Join us in our NEW STORE, opening in Henley-on-Thames in November 2025.
We are looking for a Product Specialist (16 hours contract),you will provide our customers with an enjoyable shopping experience and exceptional, personal customer service taking every opportunity to maximise sales using a wealth of product knowledge, sales and service techniques. Your selling skills will go beyond face to face interaction. As an expert, you will drive sales and service in person, and receive training to link sell, recommend and place orders online for home delivery utilising our technology and samples and swatches available. A general but basic knowledge of IT would be highly advantageous.
Living our PRIDE values every day, you will be dedicated in making every customer feel extra special as well as being resourceful and imaginative in creating opportunities to introduce additional products that complement the customers choices.
What you'll be doing
- Embrace every opportunity to ensure an enjoyable shopping experience and exceptional yet informal personal shopping service to suit the needs of the customer; whether that be a gift or restyling a room or wardrobe.
- Build relationships with customers which engages them and encourages brand loyalty.
- Dedicated to customer satisfaction and strives to find the best solution for the customer every time.
- Uncover the customers needs through natural conversation and a genuine desire to help by creating opportunities to introduce additional products that complement their choices through physical and digital product available; navigating our website and iPads effectively to further showcase whats available for them.
- Confidently deliver an omnichannel sales experience across face to face, telephone, and email to build long standing relationships with the customer.
What well offer you
At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries.
- 50% discount on our products,
- 23 days holiday rising to 25 during service.,
- A Volunteer Day with a charity of your choice,
- In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
- Automatic enrolment into the Group Personal Pension scheme,
- Following successful probationary completion, youll be covered by our life assurance plan,
- Social – Christmas party/social events throughout the year
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
JBRP1_UKTJ
Product Specialist employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Get to know the company inside out! Research The White Company’s values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! As a Product Specialist, you'll need to showcase your ability to engage customers. Role-play with friends or family to refine your skills in recommending products and creating an enjoyable shopping experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where The White Company is present. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the omnichannel experience that The White Company offers.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing exceptional customer service and creating a fantastic shopping experience.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Product Specialist role. Highlight any relevant experience in retail or customer service that showcases your ability to engage with customers.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique approach to building relationships with customers and how you can contribute to our brand's values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at The White Company
✨Know Your Products
As a Product Specialist, having in-depth knowledge of the products is crucial. Research The White Company's offerings and be prepared to discuss specific items, their features, and how they can enhance a customer's shopping experience.
✨Showcase Your Customer Service Skills
During the interview, highlight your previous experiences in customer service. Share examples of how you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's values.
✨Practice Omnichannel Selling
Familiarise yourself with omnichannel sales techniques. Be ready to discuss how you would engage customers both in-store and online, demonstrating your ability to create a seamless shopping experience across different platforms.
✨Embrace the Company Culture
The White Company values inclusivity and sustainability. Show that you resonate with these principles by sharing your thoughts on diversity in the workplace and any sustainable practices you support. This will demonstrate your alignment with their mission.