At a Glance
- Tasks: Manage and maintain infrastructure for The White Company's operations across all channels.
- Company: Join a leading lifestyle brand known for stylish, high-quality home products since 1994.
- Benefits: Enjoy flexible working options, competitive pay, and a vibrant company culture.
- Why this job: Be part of a fast-growing team that values innovation and customer experience.
- Qualifications: Technical knowledge in network and cloud services, with a focus on Azure preferred.
- Other info: Opportunity for mentorship and professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our Story
From its inception in 1994, Chrissie Rucker’s vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born. Today, the company that began as a 12-page mail-order brochure has become one of the UK’s fast-growing multi-channel retailers and a leading lifestyle brand with 75 stores across the UK and impressive global growth.
Our Role
This role will ensure that all The White Company’s internally & externally hosted infrastructure is maintained to a very high standard. The successful candidate will manage and maintain all infrastructure that supports the operational running of all channels (Website, Stores, Contact Centre), along with the distribution centre and head office by working closely with internal teams & external network and cloud suppliers.
What you’ll be doing
- Provide ongoing infrastructure support for technical configuration of hardware, software, and/or services implemented.
- Assist with the realization and adoption of TWC’s “cloud first” approach with a specific focus on Azure (IaaS, PaaS, SaaS, or cloud native services).
- Assist with the implementation of security technologies (deskside, network, servers).
- Draft, publish, and/or review various network and system documentation, including architecture, installation, operations, and user guides.
- Participate as a subject matter expert (SME) to internal and external entities on projects and provide work plan estimates.
- Support the design and implementation of new network solutions to integrate with new and existing internal and external network environments.
- Ensure all system-related changes follow TWC Change management process.
- Act as an escalation and mentor point for 2nd line team for infrastructure-related questions.
- On a rotational schedule, provide call support after hours and on weekends, responding to high-priority service issues.
- Work outside regular hours to support changes into the environment as per change management schedules.
- Provide support for multiple sites, attending various TWC offices and stores as required.
Network And Infrastructure Analyst employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network And Infrastructure Analyst
✨Tip Number 1
Familiarise yourself with The White Company's infrastructure and their 'cloud first' approach, particularly focusing on Azure services. Understanding their specific needs will help you tailor your discussions during interviews.
✨Tip Number 2
Network with current or former employees of The White Company on platforms like LinkedIn. They can provide insights into the company culture and the specific skills that are valued in the Network and Infrastructure Analyst role.
✨Tip Number 3
Prepare to discuss your experience with security technologies and how you've implemented them in past roles. Be ready to share specific examples that demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Showcase your ability to work collaboratively with internal teams and external suppliers. Highlight any past experiences where you successfully managed projects or resolved issues through teamwork, as this is crucial for the role.
We think you need these skills to ace Network And Infrastructure Analyst
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Network and Infrastructure Analyst position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with infrastructure support, cloud technologies (especially Azure), and security implementations. Use specific examples to demonstrate your expertise in these areas.
Showcase Soft Skills: The role requires collaboration with internal teams and external suppliers. Make sure to mention your communication skills, teamwork, and ability to mentor others, as these are crucial for success in this position.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a technical role like this.
How to prepare for a job interview at The White Company
✨Understand the Company Culture
Before your interview, take some time to research The White Company’s values and culture. Understanding their commitment to customer experience and quality will help you align your answers with what they value most.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with network infrastructure, especially in relation to Azure services. Highlight specific projects where you've implemented cloud solutions or security technologies, as this will demonstrate your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've had to troubleshoot network issues or implement changes under pressure, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company’s future plans. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.