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- Tasks: Lead a team to enhance customer service and drive sales in-store.
- Company: A top home and lifestyle brand based in Manchester.
- Benefits: Competitive salary, product discounts, annual bonuses, and a vibrant team culture.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting opportunities for personal growth and team development.
The predicted salary is between 30000 - 42000 £ per year.
A leading home and lifestyle brand in Manchester is seeking a dedicated individual to supervise the team and optimize customer service. The ideal candidate will manage customer queries, drive sales on the shop floor, and support training and development of staff, contributing to achieving sales targets.
Competitive salary, generous benefits including product discounts, annual bonus scheme, and a vibrant team culture are part of this role.
Store Experience Leader: Customer Service & Team Growth in Manchester employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Experience Leader: Customer Service & Team Growth in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Store Experience Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We want to show that we can handle queries and drive sales while keeping the team motivated!
✨Tip Number 3
Showcase your passion for the brand! When we talk about our love for home and lifestyle products, it’ll resonate with the interviewers. Let’s make them see how we can contribute to their vibrant team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our skills in customer service and team growth.
We think you need these skills to ace Store Experience Leader: Customer Service & Team Growth in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences where you've gone above and beyond to help customers. This will show us that you're the right fit for our vibrant team culture.
Highlight Your Team Leadership Skills: As a Store Experience Leader, you'll be supervising a team. Make sure to mention any previous leadership roles or experiences where you've successfully trained or developed others. We want to see how you can drive our team's growth!
Be Specific About Your Achievements: Don't just say you’ve hit sales targets; tell us how you did it! Use numbers and examples to illustrate your success in driving sales on the shop floor. This will help us understand your impact and potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at The White Company
✨Know the Brand Inside Out
Before your interview, make sure you research the home and lifestyle brand thoroughly. Understand their products, values, and customer service philosophy. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Experience Leader, you'll be supervising a team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop staff. Use specific scenarios where you drove sales or improved customer service.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of real-life examples where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to excellent customer service.
✨Emphasise Team Growth and Development
Since training and development are key aspects of this role, be ready to discuss your approach to staff training. Share any strategies you've used to enhance team performance and how you measure success in team growth.
