At a Glance
- Tasks: Maintain and support high-standard infrastructure for our website, stores, and contact centre.
- Company: Join The White Company, a leader in creating an inclusive and innovative culture.
- Benefits: Enjoy up to 50% discount, 25-28 days holiday, and a bonus scheme.
- Other info: Flexible hybrid working, social events, and opportunities for professional development.
- Why this job: Be part of a dynamic team driving cloud-first solutions and enhancing security technologies.
- Qualifications: Knowledge of Microsoft Server, networking, and Azure is essential.
The predicted salary is between 46300 - 52800 £ per year.
Our Role
This role will ensure that all The White Company's internally & externally hosted infrastructure is maintained to a very high standard.
The successful candidate will manage and maintain all infrastructure that supports the operational running of all channels (Website, Stores, Contact Centre), along with the distribution centre and head office by working closely with internal teams & external network and cloud suppliers.
- What you'll be doing
- Provide on-going infrastructure support for technical configuration of hardware, software and/or services implemented.
- Assist with the realization and adoption of TWC's "cloud first" approach with a specific focus on Azure (Iaa S, Paa S, Saa S, or cloud native services).
- Assist with the implementation of security technologies (deskside, network, servers)
- Draft, publish, and/or review various network and system documentation, including architecture, installation, operations, and user guides.
- Participate as subject matter expert (SME) to internal and external entities on projects and provide work plan estimates.
- Support the design and implementations of new network solutions to integrate with new and existing internal and external network environments
- Ensure all system related changes follow TWC Change management process.
- Act as an escalation and mentor point for 2nd line team for infrastructure related questions.
- On a rotational schedule the individual would provide call support after hours and on weekends.
During that time the individual would be expected to respond and react on high priority services issues.
- The individual would also be expected to work outside regular business hours in support of implementing changes into the environment as per our change management schedules
- Provide support for multiple sites, the individual would attend various TWC offices and stores as and when the requirement arises
- What will make you brilliant at this role
- Strong communicator with a confident and engaging approach.
- Passionate, driven, and always ready to take on new challenges.
- Meticulous attention to detail, ensuring accuracy in everything you do.
- Thrives in fast-paced environments and stays focused under pressure.
- Proactive and self-motivated, always looking for ways to improve.
- Highly organised with exceptional time management skills to meet deadlines seamlessly.
- The skills and experience you'll need
- Extensive knowledge of Microsoft Server Operating Systems from 2016 onwards.
- Extensive knowledge of Active Directory, DNS, DHCP, Group Policy.
- Experience of centralized management and deployment tools (Intune, SCCM, JAMF).
- Extensive knowledge of networking topologies, routing, switching, firewalls, protocols, LAN/WAN, Express Route, Direct Connect, MPLS, SD WAN.
- Extensive knowledge of the Office 365 suite.
- Knowledge of email security solutions (Mimecast, Exchange Online Protection)
- Experience of Azure security technologies (Security Centre, Sentinel, Conditional Access).
- Experience of scripting languages (Power Shell).
- Previous experience working with a 3rd party hosting company and 3rd party management.
- Knowledge of IS27001, PCI/GDPR considerations is an advantage.
- Relevant Industry Qualification are desirable – CCNA/CCIE, MCSA, MCSE and Azure based certifications.
- Experience of managing Azure/AWS cloud infrastructure (such as Dev Ops, Terraform, Ia C) would be advantageous.
- Willingness to study and attain professional qualifications in new and relevant technology subjects.
- What we'll offer you
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
- Discount - Up to 50% discount (dependent on contract type)
- Holiday - 25 days, increasing to 28 days with length of service
- Holiday Buy - opportunity to buy up to an additional 5 days holiday
- 15% Bonus Potential - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme. (dependent on contract type)
- Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)
- White City House (Soho House Group) Tenants Membership at a discounted rate, offering access to facilities in the House
- Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
- Continued Development - we offer structured support from our own in-house Learning and Development Hub
- Pension Scheme
- Life Assurance
- Private Medical
- Additional Benefits
- Fruit basket daily
- Tea and coffee provided
- Hybrid working pattern with WFH - option on Mondays and Fridays
- Social - Christmas party/social events throughout the year
- Seasonal Sample Sales
- Volunteer Day - with a charity of your choice
- Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations.
- Westfield shopping centre with shops restaurants/bars/cinema and gym
- Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Where difference is respected, encouraged, and celebrated.
Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.' We believe this should be reflected in everything we do.
#J-18808-Ljbffr
Network & Infrastructure Analyst in London employer: The White Company
THE WHITE COMPANY is an exceptional employer located in Greater London, offering a vibrant work culture that prioritises team development and customer satisfaction. Employees benefit from competitive salaries, generous product discounts, and private medical insurance, all while working in a dynamic environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Network & Infrastructure Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The White Company values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The White Company might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The White Company!
✨Direct Apply to The White Company
Let's not forget to apply directly through the The White Company website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network & Infrastructure Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The White Company.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The White Company. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The White Company
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
