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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a memorable shopping experience.
- Company: Join The White Company, a brand committed to inclusivity and sustainability.
- Benefits: Enjoy 50% off products, 20-25 days holiday, and a competitive salary.
- Why this job: Be the face of our new store and make a real impact on customer satisfaction.
- Qualifications: Retail sales or customer service experience is a plus.
- Other info: Join us for social events and enjoy career growth in a supportive environment.
Join us in our NEW STORE, opening in Horsham in February 2026. We are looking for 7 Sales Advisors for an 8‑hour contract. With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
What you'll be doing:
- Provide excellent customer service and surpass customer expectations at every opportunity.
- Identify customer needs and answer product‑related questions.
- Be able to respond to queries on product’s price, features and benefits.
- Ensure that all customers’ mail orders are completed efficiently and on time.
- Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.
What we offer you:
- 50% discount on our products.
- 20 days holiday rising to 25 during service.
- A Volunteer Day with a charity of your choice.
- Competitive salary, discretionary bonus scheme may be rewarded annually.
- Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle.
- Automatic enrolment into the Group Personal Pension scheme.
- Wagestream Money Management app – access to Wagestream gives you power over your pay and supports financial wellbeing.
- Following successful probationary completion you’ll be covered by our life assurance plan.
- Social - Christmas party/social events throughout the year.
Our Equality Diversity and Inclusion statement of commitment:
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We’d love you to join us on our journey.
Our Sustainability statement of commitment:
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
Sales Advisor in Horsham employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Horsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The White Company. Understand their values, products, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think about how you can provide an exceptional shopping experience. Role-play common scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your personality! When you apply through our website, let your true self shine through. Employers love candidates who are authentic and can bring a positive vibe to the team. Don’t be afraid to share your passion for retail and customer service!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor in Horsham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight your retail sales or customer service background and how it aligns with providing a superb shopping experience for our customers.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at The White Company
✨Know the Company Inside Out
Before your interview, take some time to research The White Company. Understand their values, products, and commitment to customer service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Sales Advisor, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlight how you went above and beyond to meet customer needs.
✨Prepare for Product Knowledge Questions
Familiarise yourself with the types of products The White Company offers. Be ready to discuss features, benefits, and pricing. This will demonstrate your enthusiasm for the role and your ability to assist customers effectively.
✨Emphasise Teamwork and Inclusivity
The company values diversity and teamwork. Be prepared to discuss how you work well in a team and respect different perspectives. Share any experiences that highlight your ability to contribute to an inclusive environment.
