Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and maximise sales through product knowledge.
- Company: Join The White Company in our exciting new store opening in Horsham.
- Benefits: Enjoy 50% discount, 23 days holiday, and a fun social environment.
- Why this job: Be part of a team that values creativity and customer satisfaction.
- Qualifications: Basic IT knowledge and a passion for helping customers.
- Other info: Embrace diversity and sustainability while building lasting customer relationships.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join us in our NEW STORE, opening in Horsham in February 2026, on a 16-hour contract. As a Product Specialist, you will provide our customers with an enjoyable shopping experience and exceptional, personal customer service taking every opportunity to maximise sales using a wealth of product knowledge, sales and service techniques.
Market Harborough is a new concept for The White Company and your selling skills will go beyond face to face interaction. As an expert, you will drive sales and service in person, and receive training to link sell, recommend and place orders online for home delivery utilising our technology and samples and swatches available. A general but basic knowledge of IT would be highly advantageous.
Living our PRIDE values every day, you will be dedicated in making every customer feel extra special as well as being resourceful and imaginative in creating opportunities to introduce additional products that complement the customer’s choices.
What you’ll be doing:
- Embrace every opportunity to ensure an enjoyable shopping experience and exceptional yet informal “personal” shopping service to suit the needs of the customer; whether that be a gift or restyling a room or wardrobe.
- Build relationships with customers which engages them and encourages brand loyalty.
- Dedicated to customer satisfaction and strives to find the best solution for the customer every time.
- Uncover the customers’ needs through natural conversation and a genuine desire to help by creating opportunities to introduce additional products that complement their choices through physical and digital product available; navigating our website and iPads effectively to further showcase what’s available for them.
- Confidently deliver an omnichannel sales experience across face to face, telephone, email and WhatsApp to build long standing relationships with the customer.
What we’ll offer you:
- 50% discount on our products.
- 23 days holiday rising to 25 during service.
- A Volunteer Day with a charity of your choice.
- A discretionary bonus scheme may be rewarded annually.
- Automatic enrolment into the Group Personal Pension scheme.
- Following successful probationary completion, you’ll be covered by our life assurance plan.
- Social - Christmas party/social events throughout the year.
Our Equality Diversity and Inclusion statement of commitment:
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment:
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
Product Specialist in Horsham employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist in Horsham
✨Tip Number 1
Get to know the company and its products inside out! Before your interview, spend some time browsing The White Company's website and familiarise yourself with their offerings. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Product Specialist, building relationships is key. Try role-playing with a friend or family member to simulate customer interactions. This will help you feel more comfortable and natural when it comes to engaging with customers during the interview.
✨Tip Number 3
Show off your tech-savviness! Since you'll be using technology to enhance the shopping experience, brush up on your IT skills. Familiarise yourself with online ordering systems and how to navigate websites effectively. This will give you an edge and demonstrate your readiness for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This small gesture can leave a lasting impression and shows that you’re genuinely interested in joining the team at The White Company.
We think you need these skills to ace Product Specialist in Horsham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about providing exceptional customer service and creating enjoyable shopping experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've excelled in sales or customer service, as this will resonate with us at The White Company.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique approach to building relationships with customers and how you can contribute to our PRIDE values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen to join our team!
How to prepare for a job interview at The White Company
✨Know Your Products Inside Out
As a Product Specialist, having a deep understanding of the products is crucial. Make sure to research The White Company's offerings thoroughly. Familiarise yourself with their features, benefits, and how they can enhance a customer's experience. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Practice Your Customer Engagement Skills
Since the role involves building relationships with customers, practice engaging in natural conversations. Role-play with a friend or family member to simulate different customer scenarios. Focus on uncovering needs and suggesting complementary products, as this will showcase your ability to provide exceptional service.
✨Familiarise Yourself with Omnichannel Sales
The job requires delivering a seamless sales experience across various channels. Brush up on your skills using technology like iPads and online platforms. Understand how to navigate The White Company's website effectively, as this will be key in showcasing products and placing orders for customers.
✨Embrace the PRIDE Values
The White Company values its employees who embody their PRIDE values. Before the interview, reflect on how you can demonstrate these values in your work. Prepare examples from your past experiences that highlight your dedication to customer satisfaction, resourcefulness, and creativity in problem-solving.