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- Tasks: Support the Store Manager in driving sales and leading a high-performance team.
- Company: Join The White Company, a leader in stylish homeware and fashion.
- Benefits: Enjoy 50% product discount, 25-28 days holiday, and private medical insurance.
- Why this job: Be part of a vibrant culture that values diversity and sustainability.
- Qualifications: Experience in retail management and a passion for customer service is essential.
- Other info: Participate in social events and enjoy a discretionary annual bonus.
The predicted salary is between 24000 - 36000 £ per year.
As an Assistant Store Manager, you will support the Store Manager with operational and commercial activities, providing leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service. You will embody our PRIDE values as a passionate, inspiring, and resourceful leader, with a proven track record of maximizing sales and profitability in a fast-paced, commercially driven retail environment. An imaginative and dedicated manager, you will coach and develop your team to reach their potential and demonstrate your knowledge and passion for The White Company.
What you'll be doing:
- Maximize contribution by helping to achieve sales targets and controlling costs.
- Assist the Store Manager in managing store expenses without compromising store objectives.
- Assist with training, developing, and motivating staff to deliver excellent customer service and high performance.
- Manage the customer experience as part of the TWC multi-channel strategy.
What we offer you:
- 50% discount on our products
- 25 days holiday, rising to 28 days during service
- A Volunteer Day with a charity of your choice
- A discretionary annual bonus scheme in addition to a competitive salary
- Perk Place Benefits Platform offering discounts on wellbeing and lifestyle products
- Automatic enrolment into the Group Personal Pension scheme
- Wagestream Money Management app for financial wellbeing
- Private Medical Insurance
- Life assurance coverage after successful probation
- Social events, including Christmas parties throughout the year
Our Equality, Diversity and Inclusion statement of commitment:
We are dedicated to creating an inclusive culture that celebrates diverse backgrounds and identities, ensuring everyone can bring their authentic selves to work, feel valued, and appreciated for their contributions. Our active Equality, Diversity, and Inclusion Policy guides our recruitment and workplace practices. We invite you to join us on this journey.
Our Sustainability statement of commitment:
We aim to build a sustainable legacy that benefits people and the planet, reflecting this commitment in all our actions.
Assistant Store Manager employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with The White Company's PRIDE values. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you are not just a fit for the role but also for the company culture.
✨Tip Number 2
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can help you stand out during discussions and showcase your commitment to continuous improvement in a fast-paced environment.
✨Tip Number 3
Prepare examples of how you've successfully led teams in previous roles. Highlight specific instances where you motivated staff to achieve sales targets or improve customer service, as this will illustrate your leadership capabilities effectively.
✨Tip Number 4
Network with current or former employees of The White Company. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when tailoring your approach during the application process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of an Assistant Store Manager. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail management, focusing on achievements related to sales targets, team leadership, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your alignment with The White Company's values. Use specific examples from your past experiences to demonstrate your leadership and coaching abilities.
Highlight Your Achievements: In both your CV and cover letter, quantify your achievements where possible. For example, mention how you helped previous teams exceed sales targets or improve customer satisfaction ratings.
How to prepare for a job interview at The White Company
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles, highlighting any specific achievements in sales or customer service.
✨Understand the Brand
Familiarise yourself with The White Company's values and products. Being able to discuss how you align with their PRIDE values and how you can contribute to their mission will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've successfully managed customer complaints or improved team performance, and be ready to share these stories.
✨Demonstrate Financial Acumen
Since the role involves managing store expenses and achieving sales targets, be prepared to discuss your experience with budgeting and financial management. Highlight any strategies you've implemented to control costs while still driving sales.
