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For Companies At a Glance
- Tasks: Support the Store Manager in driving sales and leading a high-performance team.
- Company: Join The White Company, known for exceptional service and quality products.
- Benefits: Enjoy 50% product discount, 25-28 days holiday, and private medical insurance.
- Why this job: Be part of a vibrant culture that values diversity and sustainability.
- Qualifications: Experience in retail management with a passion for coaching and customer service.
- Other info: Participate in social events and enjoy perks through our benefits platform.
The predicted salary is between 28800 - 43200 £ per year.
Our Role
As an Assistant Store Manager you will be supporting the Store Manager with all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for.
You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.
What you\’ll be doing
- Maximise contribution by helping to achieve budget sales and controlling costs.
- Assist Store Manager in managing store costs without jeopardising stores objectives.
- Assist with training, development and motivation of staff in order to achieve highest possible levels of customer service and performance.
- Manage the customer experience as part of the TWC multi-channel strategy.
Please read through the attached Job Description for more detail.
What we offer you
- 50% discount on our products,
- 25 days holiday rising to 28 during service,
- A Volunteer Day with a charity of your choice,
- In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
- Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle,
- Automatic enrolment into the Group Personal Pension scheme,
- Wagestream Money Management app – access to Wagestream gives you power over your pay and supports financial wellbeing,
- Private Medical Insurance,
- Following successful probationary completion, you’ll be covered by our life assurance plan,
- Social – Christmas party/social events throughout the year
Our Equality, Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We\’d love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
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Assistant Store Manager employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with The White Company's PRIDE values. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles. This will show that you align with the company's culture and mission.
✨Tip Number 2
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can help you engage in meaningful conversations during interviews, showcasing your commitment to staying ahead in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of The White Company. They can provide valuable insights into the company culture and expectations for the Assistant Store Manager role, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your leadership skills and ability to drive sales. Be ready to discuss how you've successfully managed teams and improved customer experiences, as these are key aspects of the role.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you maximised sales and profitability. Use specific examples that demonstrate your leadership skills and ability to drive performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and how your values align with The White Company's PRIDE values. Mention specific achievements that showcase your resourcefulness and dedication to customer service.
Showcase Leadership Experience: Emphasise any previous experience in coaching and developing teams. Provide examples of how you've motivated staff to achieve high levels of performance and customer satisfaction.
Research the Company Culture: Familiarise yourself with The White Company's commitment to equality, diversity, and sustainability. Reflect this understanding in your application to show that you are a good cultural fit for the team.
How to prepare for a job interview at The White Company
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles, highlighting any specific achievements in driving sales or improving customer service.
✨Understand the Brand Values
Familiarise yourself with The White Company's PRIDE values: Passionate, Resourceful, Imaginative, Dedicated, and Inspiring. Be ready to discuss how you embody these values in your work and how they align with your management style.
✨Prepare for Operational Questions
Expect questions about managing store costs and achieving budget sales. Think of specific strategies you've implemented in past roles to control expenses while still meeting objectives, and be prepared to discuss how you would apply these in this position.
✨Demonstrate Customer-Centric Thinking
The role involves managing the customer experience as part of a multi-channel strategy. Be prepared to share your thoughts on enhancing customer service and how you've successfully handled customer feedback or complaints in the past.
