Area Visual Manager - North

Our Story

From its inception in 1994, Chrissie Rucker’s vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born. Today, the company that began as a 12-page mail-order brochure has become one of the UK’s fast-growing multi-channel retailers and a leading lifestyle brand with 75 stores across the UK and a highly successful online business.

Our Role

A field-based role, working within Visual Merchandising, the Area Visual Manager is responsible for overseeing the implementation of the visual strategy within Retail. The Area Visual Manager is accountable for an area of stores (North), working alongside the retail teams to deliver commercial, consistent visual excellence, in line with the brand integrity of The White Company.

What you’ll be doing

• Oversee the visual merchandising of Windows and In Store displays across the area, following company guidance, to deliver a consistent brand image.
• Regular store visits (in-person & virtual) with a higher frequency to priority stores, agreed with retail.
• Analysis of weekly trade reports to identify commercial trading opportunities and long-term trends.
• Regular communication with the Senior Area VM Manager/Area Manager/Store Manager to discuss commercial updates.
• Supporting the Head Office Visual Team in the production of weekly visual communication, and execution at store level, ensuring consistent delivery across the company.
• Supporting in the planning and execution of model store.
• Accountable for the visual execution of seasonal launches/promo activity across the area through floor plan sign-off, support of critical path planning and post-launch photo sign-off.
• Actively providing constructive feedback to the stores.
• Support in the training and development of In Store Visual Merchandisers to achieve the highest possible retail standards and seasonal visual updates.
• Provide excellent customer service and surpass customer expectations at every opportunity.
• Maintain awareness of health and safety compliance, understand the responsibility to escalate any problems.
• Attend and participate in Visual Team Meetings and training sessions as required.
• Manage the visual elements of new store openings within the area.
• Assisting in ad hoc projects such as company events, shop openings, press days and project work.

What skills & experience you’ll need

• Proven previous Management or leadership experience of visual merchandising with a comparable lifestyle retail brand.
• Ability to collaborate effectively, present ideas clearly, and engage with stakeholders at all levels.
• Awareness of competitor activity and retail trends, with a proactive approach to staying ahead.
• A results-driven mindset with excellent time management and problem-solving skills.
• Flexibility to travel as needed, so a current UK driver's licence is preferred.

What we’ll offer you

• Discount - Up to 50% discount.
• Holiday – 25 days rising to 28 with length of service.
• Holiday Buy – an opportunity to buy up to an additional 5 days holiday.
• Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility).
• Car allowance.
• Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle.
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing.
• Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility).
• Continued Development – We offer structured support from our own in-house Learning and Development Hub.
• Private Healthcare with additional Babylon Digital Healthcare.
• Pension Scheme.
• Life Assurance.

Our Equality Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.