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- Tasks: Assist the Store Manager in daily operations and provide top-notch customer service.
- Company: Join Mrs Potts Chocolate House, a vibrant spot in Bath known for its delicious treats.
- Benefits: Enjoy employee discounts and flexible zero hours contract.
- Why this job: Be part of a fun team, enhance your leadership skills, and spread joy through chocolate!
- Qualifications: Previous hospitality leadership experience and strong communication skills are preferred.
- Other info: Coffee and barista skills are a plus; bring your positive attitude!
The predicted salary is between 24000 - 36000 £ per year.
gOur Story From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience – and so The White Company was born. Today, the company that began as a 12-page mail-order brochure has become one of the UKs fast-growing multi-channel retailers and a leading lifestyle brand with 72 stores across the UK and a highly successful online business. Our Role As an Assistant Store Manager, you will play a key role in supporting the Store Manager and assuming responsibility for your store as required. What youll be doing Maximise contribution by helping to achieve budget sales and controlling costs. Assist Store Manager in managing store costs without jeopardising stores objectives. Assist with training, development and motivation of staff in order to achieve highest possible levels of customer service and performance. Manage the customer experience as part of the TWC multi-channel strategy. Manage customer queries and complaints in a ti…
Assistant Store Manager employer: The White Company Careers
Contact Detail:
The White Company Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Tip Number 2
Highlight any leadership experience you have, especially in hospitality. Discuss how you've successfully managed teams or trained new staff, as this will demonstrate your capability to support the Store Manager.
✨Tip Number 3
Familiarize yourself with food safety standards and be ready to discuss them. Showing that you understand the importance of these standards will set you apart as a candidate who takes their responsibilities seriously.
✨Tip Number 4
Bring a positive attitude to the interview! Employers love candidates who are enthusiastic and can contribute to a positive work environment, so let your personality shine through.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to highlight your previous experience in hospitality and any leadership roles you've held. Emphasize your customer service skills and any relevant barista or coffee-making experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team at Mrs Potts Chocolate House.
Showcase Your Communication Skills: Since excellent communication is key for this position, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful team collaboration.
Highlight Your Positive Attitude: The job description mentions a 'can do attitude.' Make sure to convey your positive outlook and willingness to take on challenges in both your CV and cover letter. Share instances where your attitude made a difference in your work environment.
How to prepare for a job interview at The White Company Careers
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight any experiences where you went above and beyond for a customer.
✨Demonstrate Leadership Experience
Discuss your previous leadership roles in hospitality settings. Share how you motivated your team, handled conflicts, or improved processes. This will show that you're ready to assist the Store Manager effectively.
✨Highlight Food Safety Knowledge
Make sure to mention your understanding of food safety standards. If you have any certifications or training related to food safety, bring them up during the interview to demonstrate your commitment to maintaining high standards.
✨Exude Positivity and a Can-Do Attitude
The job description mentions a positive individual with a can-do attitude. Make sure to convey your enthusiasm for the role and your willingness to tackle challenges. A friendly demeanor can make a great impression!
