The Whisky Exchange is seeking a Customer Experience Administrator on a fixed-term contract to support our On-Trade and online customers during peak trading. The role involves handling orders, providing product and delivery information, and resolving issues to ensure a seamless customer journey.
You will work across channels, process orders in our ERP and other systems, and maintain accurate records while upholding high service standards. A strong team orientation and adaptability are essential.
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Customer Experience & Order Specialist (Fixed-Term) in Acton employer: The Whisky Exchange
The Whisky Exchange is an exceptional employer, offering a dynamic work environment in Park Royal where innovation and collaboration thrive. With a strong focus on employee growth, you will have the opportunity to lead a talented team while shaping a diverse spirits portfolio, all within a culture that values sustainability and compliance. Join us to be part of a passionate team dedicated to excellence in the spirits industry.